Successful Management professional who works with little supervision; Effectively manage and relate to staff and clients; Exceptional responsibility and dedication performing tasks exceeding corporate financial and performance objectives; make "hard decisions;" Pragmatic management style (expect much...reward much.) Loyal; Do the extras; Sense of humor; Very successful selling "add on" programs to parent increasing center sales and profitability; Computer literate; Well traveled: USA, Canada, Europe, Fluent in several languages, Have learned new ones (Chinese/Egyptian) to relate to foreign speaking parents and enrolled children.
Work History
House Manager
Frank Ramos
Frisco, TX
2020 - 2022
Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
Ensured compliance with local health and safety regulations at the residence.
Organized and maintained household inventory records, including supplies and equipment.
Developed systems for efficient management of daily operations in the house.
Monitored service provider performance to ensure quality of services delivered.
Managed inventory, ordering supplies to maintain optimal stock levels.
Mixed water and detergents or acids to prepare cleaning solutions.
Collaborated with multiple departments to maximize workflow and efficiency.
Supervised daily cleaning tasks, ensuring timely completion and quality.
Inspected facilities regularly to ensure cleanliness and maintenance standards.
Swept and damp-mopped private stairways and hallways.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Polished furniture and room accessories to keep all areas bright and fresh.
Provided care and companionship for elderly family member with Dementia
House Manager
Margret Wilson
Frisco, TX
2017 - 2022
Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
Established standards for cleanliness, hygiene, and orderliness throughout the house.
Managed inventory, ordering supplies to maintain optimal stock levels.
Mixed water and detergents or acids to prepare cleaning solutions.
Supervised daily cleaning tasks, ensuring timely completion and quality.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Polished furniture and room accessories to keep all areas bright and fresh.
Implemented process improvements to increase efficiency in housekeeping operations.
Checked inventory for required supplies and made lists for needed cleaning products.
Educated myself in collaboration with employer to provide the best care for a child in the household with Type 1 diabetes
Learning Center Director
La Petite Academy Inc.
The Colony, TX
2015 - 2017
Reviewed feedback from stakeholders about their satisfaction with services provided by the Learning Center.
Managed the budget for the learning center, including tracking expenditures and approving purchases.
Recruited, interviewed, hired, trained, supervised, evaluated performance of all personnel within the learning center.
Maintained up-to-date records of all student activity at the Learning Center.
Ensured compliance with state regulations governing operations of a Learning Center.
Designed strategies for increasing enrollment numbers through marketing campaigns or special events.
Compiled monthly reports summarizing activities conducted at the Learning Center.
Provided assistance to faculty by teaching classes, conducting orientation meetings and scheduling events.
Monitored enrollment trends for data-driven decision making.
Ensured compliance with accreditation standards and regulations.
Planned, administered and controlled budgets.
Oversaw departmental operations, including staff supervision.
House Manager
Margret Wilson
Frisco, TX
2013 - 2015
Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
Established standards for cleanliness, hygiene, and orderliness throughout the house.
Managed inventory, ordering supplies to maintain optimal stock levels.
Mixed water and detergents or acids to prepare cleaning solutions.
Supervised daily cleaning tasks, ensuring timely completion and quality.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Polished furniture and room accessories to keep all areas bright and fresh.
Implemented process improvements to increase efficiency in housekeeping operations.
Checked inventory for required supplies and made lists for needed cleaning products.
Educated myself in collaboration with employer to provide the best care for a child in the household with Type 1 diabetes
Learning Center Director
KinderCare Learning Centers
Plano, TX
2001 - 2013
Managed daily operations and activities in compliance with State, City and Company regulations
Hired and trained staff
Planned and executed $1,000,000+ annual budgets
Consistently produced center top and bottom line revenue and income exceeding forecasts
Honored to be in the top 10% of company directors
Achieved NAEYC and NAC accreditations (twice)
Trained new center directors
Ran multiple centers
Assistant / Acting Director
KinderCare Learning Centers
Allen, TX
1998 - 2001
Initially a classroom teacher, promoted to Assistant Director within year
Served as acting center director a two centers on numerous occasions
All instances were seamless and highly successful
Very familiar with daycare center licensing, regulations, management, planning, organizing, directing, controlling, reporting, and operations performance standards
Named District Trainer-Staff Professional Development
Executive Assistant to Vice President
Service America Corporation
Stamford, CT
1995 - 1998
Extensive Travel
Planned and coordinated installation of more than 100 mini-mart food kiosks in 20 states with in 24 months
All installations completed on time and below budget
Designed decor and merchandising layouts
Senior client/customer liaison to assure highest performance and satisfaction with services
Resigned position when husband transferred
Visiting Nurse
Visiting Nurses of Bethlehem
Bethlehem, CT
1994 - 1995
Provided a variety of personal in-home health and support services to elderly requiring them
Provided emotional support to both patients and their families during difficult times or transitions in care.
Demonstrated excellent communication skills while interacting with a diverse population of patients and families from various backgrounds and cultures.
Identified signs and symptoms that may require further evaluation or intervention by physician.
Maintained strict adherence to infection control protocols and standards.
Developed strong rapport with patients through active listening skills.
Controller at Obra Ramos Construction, LLC – Obra Ramos Excavation, Inc – H&R Equipment, IncController at Obra Ramos Construction, LLC – Obra Ramos Excavation, Inc – H&R Equipment, Inc