Andrea Kossigbo
College Station,TX
Summary
Sociable Server delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
Work History
BQQ Server
Bbq Chicken
College Station, TX
10.2023 - Current
- Operated cash register accurately to process payments from customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted guests and provided menus.
- Checked back with customers periodically throughout their meal to ensure satisfaction.
- Stocked serving stations with appropriate supplies for efficient operation of the restaurant.
- Monitored inventory levels of plates, glasses, silverware, linens, reporting any shortages to management.
- Carried trays of food from the kitchen to dining areas ensuring proper safety protocols were followed.
- Served alcoholic beverages responsibly following state laws regarding age verification.
- Assisted in closing duties such as restocking shelves and cleaning equipment.
- Kept work area clean and organized at all times, including wiping down surfaces and taking out trash regularly.
- Collected dirty dishes from tables after meals were completed.
- Took orders from customers and relayed them to the kitchen staff in a timely manner.
- Provided friendly customer service by addressing guests needs promptly and courteously.
- Ensured that all food items were prepared according to restaurant standards and recipes.
- Prepared tables for service by setting up tableware, condiments, napkins, and other supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Addressed complaints to kitchen staff and served replacement items.
Miss Teen United States Arizona
United States Pageants
Phoenix, AZ
10.2022 - 01.2023
- leveraging strong communication, leadership, and community engagement skills to positively represent the state at various events and initiatives.
Education
High School Diploma -
Washington High School
Phoenix, AZ05-2023
Psychology
Blinn College
Brenham, TXSkills
- Communication skills (verbal and written)
- Leadership abilities
- Problem-solving skills
- Teamwork and collaboration
- Adaptability and flexibility
- Time management and organization
- Creativity and innovation
- Critical thinking
- Attention to detail
- Customer service
- Project management
- Analytical skills
- Interpersonal skills
- Conflict resolution
- Presentation skills
- Sales and negotiation skills
- Research skills
- Emotional intelligence
Timeline
BQQ Server
Bbq Chicken
10.2023 - Current
Miss Teen United States Arizona
United States Pageants
10.2022 - 01.2023
High School Diploma -
Washington High School
Psychology
Blinn College