Andrea Kush
Tacoma
Summary
Childcare professional with extensive experience in leading childcare operations and enhancing educational programs. Proven track record of collaborating with teams to achieve program goals and adapting to dynamic environments. Skilled in staff management, curriculum development, and creating supportive learning atmospheres.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Boys & Girls Club of South Puget Sound
06.2024 - Current
- Developed strong relationships with parents by providing timely feedback on their child's progress while addressing any concerns promptly.
- Coordinated schedules and resources for youth programs, ensuring smooth operations.
- Implemented behavior management techniques to enhance student engagement and focus.
- Assisted in implementing safety protocols, promoting a secure environment for participants.
- Mentored junior staff on best practices in child engagement and program delivery.
- Developed and implemented program curricula aligned with community needs and participant interests.
- Led training sessions for staff on best practices in youth program management and engagement techniques.
- Offered translation support for Spanish speakers.
- Collaborated with community partners to expand outreach efforts and increase service accessibility.
- Conducted regular safety drills to enhance crew preparedness for emergency situations.
Assistant Branch Manager
Enterprise Holdings
08.2022 - 06.2024
- Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
- Implemented targeted marketing strategies that attracted new customers while retaining existing ones leading to an overall increase in branch footfall.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Office Coordinator
Pioneer Recycling Services
01.2022 - 08.2022
- Assisted in preparing accurate financial statements by maintaining organized records of all transactions related to accounts payable and receivable.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
- Handled customer inquiries and suggestions courteously and professionally.
- Oversaw inventory management, ensuring availability of office supplies while minimizing excess costs.
School Administrative Assistant
SEECH
01.2017 - 04.2019
- Streamlined administrative processes by implementing efficient filing and documentation systems.
- Supported school events and activities by coordinating schedules, logistics, and resources.
- Improved operational efficiency with accurate record-keeping of student attendance, grades, and other relevant information.
- Analyzed student performance data to drive curriculum adjustments and targeted interventions.
Education
Bachelor in Human Motricity - Health And Physical Education
Autonomous University of Chihuahua
Chihuahua, MX01.2017
Skills
- Customer Service
- Strong Leadership
- Business Management
- Child Development
- Behavior and Classroom Management
- Hiring and Onboarding
Certification
- First Aid/CPR Certified
- Food Handler Card
- Spanish Interpreter
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Branch Manager
Boys & Girls Club of South Puget Sound
06.2024 - Current
Assistant Branch Manager
Enterprise Holdings
08.2022 - 06.2024
Office Coordinator
Pioneer Recycling Services
01.2022 - 08.2022
School Administrative Assistant
SEECH
01.2017 - 04.2019
Bachelor in Human Motricity - Health And Physical Education
Autonomous University of Chihuahua