Overview
Work History
Education
Skills
Timeline
Generic

Andrea Lambe

Concord,NC

Overview

19
19
years of professional experience

Work History

Administrative Assistant

FlyRight Inc.
03.2022 - Current
  • Assist CEO and members of staff with administrative duties
  • Greet and check-in clients for appropriate documentation for FAA/TSA requirements and answer multiple line phone systems and transferring to proper departments
  • Configure I-pads for incoming clients and maintaining records in data base
  • Maintain and organize files in accordance of FAA/TSA regulations
  • Responsible for classroom set-up, training materials, and provide clients with necessary prerequisites documentation
  • Maintain front desk and verify that orders are placed as necessary to ensure necessary supplies are available.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Business Owner

HeavenScent Cleaning Services
03.2017 - 03.2020
  • Maintained Accounting records in QuickBooks, including Accounts Receivables and Accounts Payable
  • Created Monthly Expense Reports, Payroll Reports, Invoices and Financial Statements
  • Created Bid Sheets for potential customers and quoted services
  • Advertised services by marketing to local businesses, distributing flyers and direct mail
  • Hired and trained employees
  • Supervised up to 6 cleaning technicians, including scheduling and review of work.

Substitute Teacher

Charlotte Mecklenburg School System
08.2019 - 02.2020
  • Provided education to students in grades K through 5th in subject matters including English, Math, Reading, Science and Social Studies.

Property Manager/Real Estate Agent

Trinity Realty
01.2005 - 05.2009
  • Managed operations including Accounting, Tenants and Owner Billing and Relations, Sales and Marketing, Customer Service and Human Resources
  • Collaborated with Maintenance Contractors for repairs, billing, and review of services and materials
  • Communicated with owners on status of repairs and maintenance
  • Acted as Liaison between Owners/Tenants and Contractors
  • Started as Receptionist and promoted within three months due to exceptional performance and leadership skills
  • Acted as key decision maker for the Owner in her absence.

Education

Associates in Applied Sciences - Paralegal Studies

Kaplan University
Davenport, IA

Bachelor of Arts in Psychology -

Southern New Hampshire University
Hooksett, NH
01.2024

Skills

  • QuickBooks
  • Microsoft Word
  • Outlook

Timeline

Administrative Assistant

FlyRight Inc.
03.2022 - Current

Substitute Teacher

Charlotte Mecklenburg School System
08.2019 - 02.2020

Business Owner

HeavenScent Cleaning Services
03.2017 - 03.2020

Property Manager/Real Estate Agent

Trinity Realty
01.2005 - 05.2009

Associates in Applied Sciences - Paralegal Studies

Kaplan University

Bachelor of Arts in Psychology -

Southern New Hampshire University

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