Andrea Lane-Nikolauk
Shelby Charter Township
Summary
I have spent the last 10 years mastering the art of the 'moving target.' From household management to client-facing roles, my goal is always the same: total organization and peace of mind for those I support. I’m deeply experienced in juggling tight deadlines and high-pressure tasks without letting a single detail slip through the cracks.
Overview
23
23
years of professional experience
Work History
Private Nanny
Karly Jacklyn
Rochester Hills, MI
08.2024 - 12.2025
- Provided personalized care and supervision for children, ensuring safety and well-being.
- Collaborated with parents to establish routines, enhancing communication and trust.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Classroom Volunteer
West Utica Elementary
Shelby Township, MI
09.2018 - 06.2024
- Assisted teachers in classroom management and student engagement
- Facilitated small group discussions to enhance student comprehension
- Organized materials and resources for various classroom projects
- Contributed to school events, promoting community involvement and support
- Made copies to assist teacher in preparing future lessons.
Waitress/Bartender
Hatchy's
Utica, MI
05.2014 - 06.2015
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured timely food and beverage delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints effectively, enhancing overall dining experience.
Sales Department Manager
ABC Warehouse
Troy, Mi
03.2003 - 05.2008
- Led sales team initiatives to enhance customer engagement and satisfaction.
- Mentored junior staff, fostering professional development and improving team performance.
- Conducted regular sales training sessions to improve product knowledge and selling techniques.
- Delivered exceptional customer service experiences, addressing concerns promptly and building lasting relationships with clients.
Education
Associate of Science - Paralegal Studies
Macomb Community College
Warren, MI06-2011
Skills
- Household management
- Child safety
- Active listening
- Written communication
- Customer service
- Complaint resolution
- Payment processing
- Filing
- Office equipment proficiency
- Positive reinforcement
- Scheduling appointments
Timeline
Private Nanny
Karly Jacklyn
08.2024 - 12.2025
Classroom Volunteer
West Utica Elementary
09.2018 - 06.2024
Waitress/Bartender
Hatchy's
05.2014 - 06.2015
Sales Department Manager
ABC Warehouse
03.2003 - 05.2008
Associate of Science - Paralegal Studies
Macomb Community College