Andrea Lara

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

· Trained new employees on service standards and menu items to improve onboarding processes.

· Helped create schedules, money and safe handeler

· Resolved guest issues related to food quality, service times and incorrect orders.

· Multitasked effectively to deliver menu items to guests.

· Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.

· Developed training program to improve menu knowledge of new hires.

· Delivered positive guest experiences to tables through exceptional service.

· Bussed tables and removed unnecessary items to facilitate positive experiences.

Supervised team of employees in the establishment, maintaining positive and productive atmosphere to enhance employee experience.

· Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

· served guests, made coffee, set up pastry case

· Operated POS terminals to input orders, split bills and calculate totals.

· Prepared salads, appetizers and garnishes to assist kitchen staff.

Provided exceptional service to high volume of daily customers

· Greet guests, provide excellent customer service.

· Take orders, serve, buss tables, handle money transactions, split bills.

· Helped set up special events

· provided bottle service

Inventoried food supplies to determine needs and replenish stations

· Trained new employees on service standards and menu items to improve onboarding processes.

· Serve food to guests, buss tables, team lead, provided excellent customer service.

· Money and safe handler

· Resolved guest issues related to food quality, service times and incorrect orders.

Managed inventory records and supply orders to cut costs.