Andrea L. Carter
Washington
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
Manager
Safeway
10.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Barista
Starbucks, Barista
10.2017 - 01.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Administrative Assistant
Christian Tabernacle Child Development Center
05.2016 - 01.2017
- Answered, screen, and transferred telephone calls
- Assist with front office operations
- Assist with filing, organizing, and managing paper records
- Opened, sorted and distributed incoming mail and correspondence
- Performed and completed all other duties as assigned
Child Care Provider
Seaton Elementary School Daycare Center
06.2015 - 01.2016
- Organize education materials and toys in activity center
- Prepare and serve toddlers meals and teach or guide good eating habits
- Engage toddlers in vigorous education activities to help with mental development
- Organize and facilitate leisure games and activities
- Motivate and encourage toddlers during sharing and other interactive activities
- Maintains cleanliness and sanitation of Child Care facility
- Assist with all other child care duties as assigned
Catering Server
Helping Hands Catering Company
11.2011 - 01.2015
- Assist with coordinating various catering events
- Assist with setting up tables, linens
- Chairs, and serving stations for events
- Greet, welcomed, and responded to guest request in a courteous and timely fashion
- Served beverages and foods in a specific order as instructed by supervisor
- Assembled and delivered food and supplies for catering events
- Cleaned and packed up unused food and equipment at the end of events
- Assist with other major catering duties as assigned
Education
High School Diploma -
LAYC- Youth Build Public Charter School
Washington, DC01.2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Staff training and development
- Positive attitude
Timeline
Manager
Safeway
10.2021 - Current
Barista
Starbucks, Barista
10.2017 - 01.2020
Administrative Assistant
Christian Tabernacle Child Development Center
05.2016 - 01.2017
Child Care Provider
Seaton Elementary School Daycare Center
06.2015 - 01.2016
Catering Server
Helping Hands Catering Company
11.2011 - 01.2015
High School Diploma -
LAYC- Youth Build Public Charter School
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