Andrea Lebakken
Maitland,MO
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
House Cleaner
Self Employed Services
01.2025 - Current
- Cleaned residential spaces using eco-friendly products to enhance client satisfaction.
- Organized and maintained cleaning supplies for efficient workflow and safety compliance.
- Implemented effective time management techniques to complete tasks within scheduled hours.
- Developed tailored cleaning plans based on individual client needs and preferences.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Store Manager
Frazier Oil
02.2011 - 12.2024
- Directed daily operations, ensuring optimal staff performance and adherence to company policies.
- Implemented inventory management systems, reducing stock discrepancies and improving order accuracy.
- Trained and mentored staff, fostering a collaborative environment that enhanced team productivity.
- Developed promotional strategies, increasing customer engagement and driving sales growth.
- Oversaw financial transactions, ensuring compliance with cash handling procedures and reporting standards.
- Established vendor relationships, negotiating favorable terms that improved supply chain efficiency.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Education
Medical Office Degree - Medical Technology
Vatterott College
St. Joseph, MO05-1999
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Outstanding communication skills
- POS systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
House Cleaner
Self Employed Services
01.2025 - Current
Store Manager
Frazier Oil
02.2011 - 12.2024
Medical Office Degree - Medical Technology
Vatterott College