Andrea Lee
Accounts Intern
Schaumburg,IL
Summary
Emerging Marketing professional completing bachelors in integrated marketing communications offering organized nature, planning talents and communication strengths to support business and customer demands. Creative and engaging writer knowledgeable about marketing campaign development, social media engagement and brand ambassador relations. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Accounts Intern
RLM Media
Chicago, IL
01.2021 - Current
- Performed market analysis and researched latest trends.
- Reviewed historical data and classified information to inform strategic campaign development.
- Adapted marketing plans to specific audiences based on higher education and consumer research.
- Conducted research assignments for executive team to support internal special projects.
Cashier
Panera Bread
Schaumburg, IL
10.2019 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed..
- Helped over 50 customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Increased sales by offering advice on purchases and promoting additional products.
- Educated customers on promotions to enhance sales.
Crew Member
DUNKIN’
SCHAUMBURG, IL
06.2019 - 09.2019
- Advised over 50 customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using efficient communication to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Bachelor of Arts - Integrated Marketing Communications
Roosevelt University
Chicago, IL 08.2018 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
MS Office
Customer demographics
Market Analysis
Research methods
Social media expertise
Copywriting expertise
Analytics and SEO
Graphic design
Quote
Around here, however, we don't look backwards for very long. We keep moving forward, opening up new doors and doing new things, because we're curious … and curiosity keeps leading us down new paths.
Walt Disney
Timeline
Accounts Intern
RLM Media
01.2021 - Current
Cashier
Panera Bread
10.2019 - Current
Crew Member
DUNKIN’
06.2019 - 09.2019
Bachelor of Arts - Integrated Marketing Communications
Roosevelt University
08.2018 - Current