Andrea Leonard
Redford,MI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
Work History
Medical Assistant
IHA
09.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Medical Assistant
Baylor Scott & White Health
12.2008 - 07.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
BBA - Diagnostic Medical Sonography
Schoolcraft College
Livonia, MI06.2027
Vocational Certification - Medical Assisting
Everest Institute - Grand Rapids
Grand Rapids, MI06.2007
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Medical Terminology
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Phlebotomy
- CPR
- Immunization Administration
- Specimens collection and processing
- Laboratory Specimen Collection
- Insurance Verification
- Patient Care Coordination
- Sterilization techniques
- Anatomy and Physiology Knowledge
- Sterile technique
- Inventory and supply management
- Simple dressings
- OB/GYN procedures
- Knowledge of EKG rhythm interpretation
- Medical billing and coding
- Emergency Response Preparedness
- Medical Billing
- Insurance Claims
- Case Management
Timeline
Medical Assistant
IHA
09.2020 - Current
Medical Assistant
Baylor Scott & White Health
12.2008 - 07.2017
BBA - Diagnostic Medical Sonography
Schoolcraft College
Vocational Certification - Medical Assisting
Everest Institute - Grand Rapids