Andrea Llamas Solorio
Napa,USA
Summary
Bilingual Human Services professional fluent in English and Spanish with experience supporting children, adults, and families across diverse backgrounds. Proven ability to build rapport, maintain accurate records, and support individuals with developmental disabilities, families in crisis, and justice-involved adults. Committed to delivering culturally responsive, community-based services that promote stability, independence, and well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
Burnett Therapeutic Services
Napa, CA
04.2026 - Current
- Currently completing training toward RBT certification under supervision
- Learning and applying principles of ABA
Professional Nanny
Grapevine Nannies and Domestics
01.2026 - Current
- Provide direct care for infants and children, including feeding, hygiene, supervision, and daily routines
- Assisted children with special needs using positive behavior guidance and clear communication
- Maintained a calm, structured, and nurturing environment and communicated regularly with families
- Depending on client, care for children with developmental disabilities
- Fostered strong relationships with families, prioritizing open communication and trustbuilding.
Program Administrative Assistant
Social Vocational Services
Napa, CA
06.2025 - 04.2026
- Provide office and administrative support for a community-based day program serving adults with developmental disabilities
- Answer phones, take messages, and assist with communication between staff, leadership, and clients
- Manage scheduling, calendars, and coordination of program activities
- Prepare correspondence, reports, and documentation using Microsoft Outlook, Word, and Excel
- Maintain client attendance records, payroll-related documentation, and program data
- File and organize office records while ensuring confidentiality and compliance
- Monitor office supplies and assist with ordering as needed
- Serve as a Mandated Reporter in accordance with legal requirements
Volunteer
Cope Family Center
Napa, CA
09.2023 - 12.2023
- Assisted with intake and assessment support for families with young children
- Helped families access basic needs resources such as diapers, formula, and gift cards
- Engaged families using a respectful, strengths-based approach to build rapport
- Completed data entry, documentation, and administrative support tasks
Volunteer
Alternatives For Better Living
Napa, CA
09.2023 - 09.2023
- Assisted with intake services for adults mandated to attend DUI education programs
- Met one-on-one with clients to collect personal information and court-related documentation,
- Explained program schedules, requirements, and payment options
- Observed and participated in group support sessions focused on sobriety and accountability
Volunteer
Expressions of Hope
Napa, CA
06.2023 - 06.2023
- Sorted donated clothing and assembled care kits for children and families in need
- Supported programs serving vulnerable and at-risk populations
Education
Bachelor of Social Work - Social Work
Sacramento State University
05.2027
Associate Degree - Human Services
Napa Valley College
05.2024
High School Diploma - undefined
Napa High School
06.2019
Skills
- Bilingual communication (English & Spanish)
- Client intake, assessment, and documentation
- Cultural competence and client advocacy
- Administrative and clerical support
- Scheduling, calendar management, and reporting
- Confidential record keeping
- Team collaboration and professional communication
- Time management in fast-paced environments
- Foster care youth
- Problem-solving
- Multitasking
- Organizational skills
Certification
- RBT 40 Hour Training Certification - March 2026
- Adult First Aid & CPR/AED – July 1, 2025
- Child & Baby First Aid/CPR/AED (Online) – January 16, 2026
- Mandated Reporter Certification – June 2025
- Certificate of Special Congressional Recognition for outstanding academic achievement and transfer to a four-year college, presented by Representative Mike Thompson – May 6, 2024
- Intersegmental General Education Transfer Curriculum Certificate of Achievement, Napa Valley College – May 23, 2024
Languages
Spanish
Full Professional
ADDITIONAL WORK EXPERIENCE
- Home Depot – Customer Service Associate | May 2022 – July 2022
- 225 Soscol Avenue, Napa, CA 94558
- Provided high-quality customer service by identifying and addressing customer needs
- Performed cashier duties including checkout transactions, returns, and exchanges
- Answered customer questions regarding products, installation procedures, and store policies
- Processed customer orders using store computer systems
- Resolved customer concerns professionally and efficiently
Timeline
Behavior Technician
Burnett Therapeutic Services
04.2026 - Current
Professional Nanny
Grapevine Nannies and Domestics
01.2026 - Current
Program Administrative Assistant
Social Vocational Services
06.2025 - 04.2026
Volunteer
Cope Family Center
09.2023 - 12.2023
Volunteer
Alternatives For Better Living
09.2023 - 09.2023
Volunteer
Expressions of Hope
06.2023 - 06.2023
High School Diploma - undefined
Napa High School
Bachelor of Social Work - Social Work
Sacramento State University
Associate Degree - Human Services
Napa Valley College