Andrea Llavina
Tampa
Summary
Qualified Pharmacy Compliance and Optimization Analyst with solid background in analysis and problem-solving. Proven track record of identifying inefficiencies and implementing solutions that improve operational performance. Demonstrated ability to leverage data analytics and strong communication skills to drive strategic initiatives.
Overview
7
7
years of professional experience
Work History
Laboratory Operations Specialist
Moffitt Cancer Center
Tampa, FL
01.2025 - Current
- Coordinate daily laboratory operations while ensuring compliance with organizational policies, quality standards, and regulatory requirements.
- Collect, validate, and maintain operational data and documentation to support reporting, performance monitoring, and continuous improvement initiatives.
- Collaborate with physicians, laboratory professionals, and operational teams to improve workflows and resolve operational challenges.
- Support implementation of process improvements that enhance operational efficiency, service quality, and regulatory compliance.
Laboratory Operations Specialist II
Quest Diagnostics
Tampa, FL
06.2022 - Current
- Supported daily laboratory operations while maintaining compliance with organizational policies, quality standards, and regulatory requirements.
- Maintained operational databases and prepared reports used by leadership to monitor productivity, quality metrics, and operational performance.
- Collected and maintained accurate documentation to support quality assurance and compliance initiatives.
- Partnered with supervisors and cross-functional teams to improve workflows, resolve operational issues, and enhance efficiency.
- Processed more than 2,000 specimens daily while consistently meeting quality, productivity, and turnaround standards.
- Trained new employees on operational procedures, documentation requirements, and quality expectations.
- Participated in continuous improvement initiatives that increased operational accuracy and efficiency.
Operations Supervisor
Busch Gardens
Tampa, FL
09.2019 - 12.2021
- Supervised daily operations and monitored key performance indicators to ensure operational excellence.
- Analyzed operational processes and implemented workflow improvements that increased efficiency and service quality.
- Recruited, trained, coached, and evaluated employees while maintaining compliance with company policies and operational standards.
- Prepared operational reports, maintained accurate documentation, and communicated performance trends to leadership.
- Coordinated activities across multiple departments to support operational goals and improve customer experience.
- Managed competing priorities while ensuring consistent execution of organizational procedures.
Education
Bachelor of Science - Physical Science
University of South Florida
Tampa, FLSkills
- Healthcare Operations
- Regulatory & Quality Compliance
- Data Collection & Reporting
- Documentation & Record Management
- Microsoft office
- Microsoft Excel (Advanced)
- Analytical thinking
- Bilingual: English & Spanish
- Planning and coordination
- Time management
Timeline
Laboratory Operations Specialist
Moffitt Cancer Center
01.2025 - Current
Laboratory Operations Specialist II
Quest Diagnostics
06.2022 - Current
Operations Supervisor
Busch Gardens
09.2019 - 12.2021
Bachelor of Science - Physical Science
University of South Florida