Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Lockhart

Greensboro,NC

Summary

Dynamic professional with extensive experience engaging diverse age groups, fostering creativity and hard work in both children and adults. Proven expertise in documentation, supervision, consumer monitoring, and medication distribution ensures a comprehensive approach to care and support. Skilled in preparing daily lesson plans and monthly reports while facilitating indoor and outdoor activities tailored to meet the social, developmental, and health needs of individuals and groups. Committed to making a meaningful impact within any organization through dedication and innovative strategies.

Overview

22
22
years of professional experience

Work History

Residential Manager

Monarch
06.2014 - 07.2025
  • Supported individuals in achieving personal goals, dreams, and community integration.
  • Assisted with daily living needs including housekeeping, meal preparation, laundry, shopping, and home maintenance.
  • Provided transportation to appointments, activities, and community locations.
  • Delivered emotional, physical, and medical support tailored to each individual.
  • Administered medications and maintained accurate documentation on MAR.
  • Supervised staff and residents, ensuring quality support and compliance with standards.
  • Implemented and monitored person-centered plans, ensuring timely updates and alignment with individual goals.
  • Supervised, trained, and mentored staff in positive support strategies; conducted evaluations, coaching, and corrective action.
  • Coordinated and represented individuals in team meetings with providers, families, and natural supports.
  • Oversaw daily program operations, staffing schedules, payroll accuracy, and administrative compliance.
  • Managed program and individual funds, maintained accurate records, and ensured budget adherence.
  • Developed strong knowledge of individuals’ preferences, challenges, and routines to support quality of life.
  • Ensured safe environments, responded to incidents, and provided crisis management and on-call coverage.
  • Maintained compliance with agency policies, state, and federal regulations.

Assistant

Department of Social Service
04.2011 - 06.2011
  • Assisted Case Workers with managing caseloads and client documentation.
  • Filed and organized charts to maintain accurate records.
  • Created new client files and purged outdated records.
  • Typed and prepared labels for charts and documentation.
  • Answered phones and directed client inquiries professionally.
  • Called clients to back offices and supported daily office operations.

Residential Assistant

Children’s Treatment Center
04.2008 - 08.2009
  • Assisted with supervision and monitoring of consumers’ homework assignments.
  • Supported and engaged consumers in indoor and outdoor activities.
  • Assisted with preparation and serving of meals.
  • Conducted 15-minute interval bed checks to ensure safety.
  • Documented consumers’ progress accurately and in a timely manner.
  • Assisted with upkeep and maintenance of the facility.

Residential Mentor

Grace House/ Cornerstone Treatment Center
05.2008 - 06.2009
  • Prepared daily meals and supported consumers’ educational development.
  • Supervised consumers during chores and daily activities.
  • Mentored and counseled consumers to help achieve their Person-Centered Plan (PCP) goals.
  • Completed notes, summaries, and other required documentation.
  • Monitored consumers to ensure safety and prevent harm to self or others.

Unit Secretary

Scotland Memorial Hospital
05.2003 - 09.2005
  • Made copies and organized patient charts to support accurate recordkeeping.
  • Answered phones and directed calls in a fast-paced emergency room setting.
  • Entered blood and X-ray orders into the hospital system with accuracy.
  • Labeled blood samples and delivered orders to the laboratory.
  • Reviewed daily reports to ensure information was correct and complete.

Education

High School Diploma -

South Bronx High
The Bronx, NY
01-1983

No Degree -

Herbert Lehman College
The Bronx, NY

No Degree -

Richmond Community College
Hamlet, NC

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Training and mentoring

Timeline

Residential Manager

Monarch
06.2014 - 07.2025

Assistant

Department of Social Service
04.2011 - 06.2011

Residential Mentor

Grace House/ Cornerstone Treatment Center
05.2008 - 06.2009

Residential Assistant

Children’s Treatment Center
04.2008 - 08.2009

Unit Secretary

Scotland Memorial Hospital
05.2003 - 09.2005

High School Diploma -

South Bronx High

No Degree -

Herbert Lehman College

No Degree -

Richmond Community College

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