Andrea L. Orozco
Summary
Team-minded coordinator with several years of comprehensive experience performing administrative support duties to ensure patient care was provided smoothly and efficiently. I also specialized in Labor and Industry claims, creating the processing system currently used within the company.
Overview
15
15
years of professional experience
Work History
Labor and Industries Coordinator
Tricities Orthopaedics
Kennewick, Washington
04.2022 - Current
- Coordinated patient scheduling and appointment confirmations for efficient clinic operations.
- Managed electronic health records to ensure accurate patient information.
- Verified all accounts were billable to both private insurance and workmans compensation ahead of completed office visits.
- Organized training sessions for new staff on office protocols and software usage and implemented filing systems to maintain organized patient documentation and records.
- Supported billing processes by verifying insurance information and processing claims.
- Scheduled MRI and CT scans for both external and internal referred patients.
Dental Receptionist
Dentistry 4 Kids
Kennewick, Washington
03.2019 - 03.2022
- Scheduled appointments and managed patient flow efficiently.
- Maintained accurate patient records using electronic health systems.
- Verified insurance information and processed billing inquiries promptly.
- Managed inventory of office supplies to ensure readiness at all times.
- Managed appointment schedules efficiently, optimizing patient flow and office operations.
2nd Assistant /Salary Team
Adams Enterprise McDonalds
Kennewick, Washington
09.2011 - 03.2019
- Oversaw 100+ employees training on safety protocols.
- Worked closely with other assistants to make sure that everyone was aware of their responsibilities.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
Education
General AA Transfer Degree -
Columbia Basin College
Pasco, WARiverside Jr/ Sr High School
Boardman, ORSkills
- Computer Skills/ Data Entry
- Contract Management
- Client Coordination
- Staff Training
- Attention to detail
- Bilingual: English/Spanish
- Time Management
- Problem Solving
References
- Victoria Gutierrez, (509) 619-5708 Lead
- Kelly Cromwell (509) 531-7244 Lead
- Lou Meigs, (509)438-5914
Timeline
Labor and Industries Coordinator
Tricities Orthopaedics
04.2022 - Current
Dental Receptionist
Dentistry 4 Kids
03.2019 - 03.2022
2nd Assistant /Salary Team
Adams Enterprise McDonalds
09.2011 - 03.2019
General AA Transfer Degree -
Columbia Basin College
Riverside Jr/ Sr High School