Billing professional prepared for role with solid history of managing billing processes and improving financial operations. Adept at streamlining workflows and resolving discrepancies to optimize revenue. Known for collaboration and reliability, with focus on achieving team goals and adapting to changing needs.
Overview
21
21
years of professional experience
Work History
Senior Billing Specialist
Columbia River Mental Health Services
12.2020 - 09.2025
Managed billing processes to ensure timely and accurate invoicing for clients.
Led reconciliation efforts between accounts receivable and general ledger to maintain financial integrity.
Implemented process improvements that enhanced billing accuracy and reduced discrepancies.
Trained and mentored junior billing specialists on system usage and best practices.
Analyzed billing data to identify trends, contributing to strategic decision-making in revenue management.
Maintained detailed records of all transactions, ensuring accuracy in financial reporting and compliance with relevant regulations.
Proactively identified potential billing issues by regularly reviewing contract terms and conditions for accuracy and consistency.
Mentored junior billing specialists, sharing best practices and fostering a collaborative work environment.
Demonstrated strong attention to detail by identifying and correcting minor errors before they escalated into major issues, contributing to overall accuracy in billing processes.
Medical Billing Specialist
Vancouver Radiologist
05.2018 - 08.2020
Conducted Accounts Receivable, billing for two facilities and reads done at Legacy Salmon Creek Hospital
Performed billing functions and follow-up on insurance claims
Implemented a thorough approach to billing which resulted in a low percentage of denied or delayed claims
Works collaboratively with management to create and analyze tracking reports to evaluate trends
Responsible for financial management and financial reporting to provider staff
Ensure accurate entry of work into designated billing systems
Communicates successfully with patients to provide or obtain corrected or additional data
Responsible for working EDI claim rejections in a timely manner
Submitted appeals, attention to detail on aged claims
Made outbound phone calls to collect on balances owed
Work claims and claim denials to ensure maximum reimbursement for services provided
Works directly with insurance companies to get claims processed and paid within timely filing limits
Vision Medical Biller
Vancouver Eye Care
05.2013 - 05.2018
Conducted Accounts Receivable, billing and coding for an Ophthalmologist
Performed billing functions and follow-up on insurance claims
Generated Accounts Payable monthly checks for recurring office expenses, including utilities, office supply vendors, and business services
Responsible for financial management and financial reporting to provider staff
Generated monthly income statements, balance sheets, general ledger postings, and fiscal reports for each provider
Prepares batch for dates of services, manual posting, balances and closes for the day
Made outbound phone calls to resolve denial issues
Inputs charges, payments and adjustments to computerized system or posting to manual records
Billing Specialist
Kennewick Eye Clinic
01.2008 - 07.2012
Responsibilities included patient scheduling and patient registration
Answered phone calls over multiple lines scheduling treatments
Accounts Receivable, billing and coding, including all functions of insurance claims
Worked with multiple insurance companies and personal injury attorneys for processing and resolution of denied claims
Generated Accounts Payable monthly checks for recurring office expenses, including utilities, office supply vendors, and business services
Posted General Accounting income and expenses into general ledger daily
Generated monthly income statements, balance sheets, general ledger postings, and fiscal reports for each provider
Collector II Back End Collections
Wells Fargo Financial
07.2004 - 04.2007
Responsibilities included Accounts Receivable for customer accounts that were past due
Offered payment options and obtained firm payment arrangements
Worked with back-end collections on obtaining possible legal action, if arrangements were not met
Thorough knowledge and understanding of Credit Bureau's process
Proficient at MS Excel, MS Word, Outlook, Quicken, 10 key and other various customized software
Education
No Degree - Business Administration And Management
Columbia Basin College
Pasco, WA
High School Diploma -
Hudson Bay High School
Vancouver
06-1997
Skills
Over 20 years' experience in office operations, medical billing and management, including front desk/receptionist duties/accounts receivable/accounts payable/customer service/prior authorization/referrals
Proficient in MS Word/MS Excel/EPIC/Medinformatix
Strong organizational and analytical skills with a strong attention to detail
Excellent interpersonal skills, handle all interactions in a professional and calm manner
Able to work independently, under minimal supervision, and as part of a team
Thorough knowledge of the HIPAA guidelines
Knowledge of and experience with hospital and professional billing
HIPAA compliance
Accurate data entry
Professionalism and ethics
Strong analytical mind
Adaptability to change
Invoice generation
Team collaboration aptitude
In-depth financial analysis
Insurance verification mastery
Payment processing expert
Efficient time management
Extensive collections experience
Expert billing knowledge
Customer service
Problem-solving
Attention to detail
Proven problem solving
Multitasking and organization
Team collaboration
Timeline
Senior Billing Specialist
Columbia River Mental Health Services
12.2020 - 09.2025
Medical Billing Specialist
Vancouver Radiologist
05.2018 - 08.2020
Vision Medical Biller
Vancouver Eye Care
05.2013 - 05.2018
Billing Specialist
Kennewick Eye Clinic
01.2008 - 07.2012
Collector II Back End Collections
Wells Fargo Financial
07.2004 - 04.2007
No Degree - Business Administration And Management