Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Custodian
Crosspointebaptistchurch
Perry
03.2023 - 12.2023
Maintained cleanliness and orderliness of church facilities and grounds.
Operated cleaning equipment to ensure high sanitation standards.
Restocked supplies and maintained inventory for cleaning products.
Reported maintenance issues to ensure a safe environment for visitors.
Collaborated with staff to prioritize cleaning tasks during busy periods.
Followed safety protocols while handling cleaning chemicals and equipment.
Supported team members in completing daily custodial duties efficiently.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Mailroom Clerk
Taylor Correctional Institution
Perry
04.2020 - 03.2022
Sorted incoming mail for efficient distribution to departments.
Managed inventory of mailing supplies and ordered replacements as needed.
Operated postage machines to prepare outgoing mail accurately.
General Manager
Burger King
Perry
02.2020 - 12.2020
Managed daily operations to ensure efficient workflow and resource allocation.
Developed strategic plans to enhance customer service and satisfaction levels.
Coordinated staff schedules to optimize productivity and coverage needs.
Implemented training programs to improve employee skills and performance.
Fostered a positive work environment through team-building activities and communication.
Oversaw inventory management processes to maintain stock levels and organization.
Collaborated with department heads to align strategies with business objectives.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Established and maintained effective communication with staff members to ensure efficient operations.
Administered employee discipline through verbal and written warnings.
Tracked monthly sales to generate reports for business development planning.
Built and maintained loyal, long-term customer relationships through effective account management.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Receptionist Administrator
Super-Pufft Snacks
Perry
06.2019 - 02.2020
Greeted visitors and directed them to appropriate departments efficiently.
Managed incoming calls, addressing inquiries and routing calls promptly.
Scheduled appointments and maintained calendars for management staff diligently.
Organized and maintained filing systems for documents and records systematically.
Correctional Officer
Taylor Correctional Institution
Perry
05.2012 - 06.2019
Monitored inmate behavior and ensured compliance with facility rules.
Conducted regular inspections of cells and common areas for safety hazards.
Facilitated inmate transportation to appointments and court hearings.
Responded to emergencies and incidents, maintaining order within the facility.
Collaborated with staff on security protocols and incident reporting procedures.
Trained new officers on protocols, safety procedures, and emergency responses.
Maintained accurate records of inmate activities and disciplinary actions.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Sorted incoming mail for efficient distribution to departments.
Operated postage machines to prepare outgoing mail accurately.
Managed inventory of mailing supplies and ordered replacements as needed.
Maintained organized records of incoming and outgoing shipments daily.
Ensured compliance with company policies regarding confidential materials handling.
Maintained a log of all incoming and outgoing mail items.
Responded promptly to requests from other departments relating to their mailing needs.
Assisted in the preparation of outgoing mail by weighing packages, affixing postage, and completing necessary documentation.
Monitored facility operations through advanced control systems and technology.
Responded to alarms and emergency situations with prompt action and effective communication.
Coordinated activities between teams to ensure smooth operational flow and efficiency.
Documented incidents and operational procedures for compliance and training purposes.
Managed equipment checks to maintain optimal functionality and readiness levels.
Trained new personnel on proper operation of control room systems.
Developed detailed documentation outlining procedures for operating control room equipment.
Prepared reports summarizing production activities for management review.
Communicated effectively with other team members regarding changes or updates related to production operations.
Maintained accurate records of data related to production processes and ensured quality control standards were met.
Utilized applicable journals and control system tools to track and record operational system status.
Education
High School Diploma -
Taylor County High School
Perry
08-2008
Skills
Time management
Customer service
Inventory management
Problem solving
Team collaboration
Effective communication
Multitasking capacity
Document management
Phone etiquette
Affiliations
As a mother of three beautiful girls, I am able to juggle multiple tasks at once. With two of my girls at least 10 years older than my youngest, I have had to quickly relearn everything about babies, while dealing with the different aspects of teenage life of my oldest two. I also love to paint and sew, and with these you learn to deal problems that arise, and with paint you have to do that quickly before the paint dries.