Andrea Marshall
Murfreesboro,TN
Summary
Dependable accounting professional acknowledged for reliability, organizational skills and quick-learning ability. Highly skilled in administrative work with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
11
11
years of professional experience
Work History
Accounting Clerk
City Of Murfreesboro Finance And Tax Department
03.2021 - Current
- Review data accuracy and completeness for payments, refunds requests, hotel/motel tax forms, tax relief applications and business tax license applications.
- Process a high volume of payments and input of high volume of tax and accounting data into a computerized financial system with consistent accuracy.
- Create and submit refund requests for accounts payable approval. Mail refund checks and documentation to taxpayers after the refunds are approved. Update the refund spreadsheet to reflect refund data.
- Assist in maintaining the tax refund spreadsheet and business tax license renewal spreadsheet.
- Balance cash drawer and generate cash, check, and credit card reports. Prepare my daily cash and check payments for deposit.
- Provide customer service to internal and external customers by answering questions, researching information, and handling issues in person, over the phone, and via email.
Customer Service Clerk/ Cashier
City Of Murfreesboro Water Resources Department
11.2017 - 03.2021
- Processed a high volume of water bill payments, construction water/sewer tap payments, and fire hydrant rental payments with consistent accuracy.
- Balanced a cash drawer and generated cash, check, and credit card batch reports. Prepared my daily cash and check payments for deposit.
- Responded to and resolved customer inquires, concerns, and complaints about bills and services in a timely and professional manner.
- Processed and maintained customer documentation in paper and electronic form. Reviewed documents for accuracy and routed documents to appropriate staff members.
- Managed the landlord database and online payment extensions.
Accounting Assistant
Eco Environmental Group
04.2013 - 11.2017
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly payout schedules for approval.
- Prepared checks for signing and mailing/distribution.
- Communicated with vendors regarding invoices, billing problems, and other issues.
- Collected W-9 forms and processed 1099/1096 forms.
Education
MBA - Business Administration
Middle Tennessee State University
Murfreesboro, TN 05.2007
Bachelor of Arts - Psychology/Criminal Justice
University of Tennessee
Martin, TN 12.2000
Skills
- Accounting Database Management
- Superior attention to detail
- Data Processing
- Payment Processing
- Proficient in a variety of software including Microsoft Office, Quickbooks, Tyler Cashiering, and NextGen
Timeline
Accounting Clerk
City Of Murfreesboro Finance And Tax Department
03.2021 - Current
Customer Service Clerk/ Cashier
City Of Murfreesboro Water Resources Department
11.2017 - 03.2021
Accounting Assistant
Eco Environmental Group
04.2013 - 11.2017
MBA - Business Administration
Middle Tennessee State University
Bachelor of Arts - Psychology/Criminal Justice
University of Tennessee
Similar Profiles
ASHWIN SASHWIN S
Additional Commissioner of Income Tax at Income Tax Department, Ministry of FinanceAdditional Commissioner of Income Tax at Income Tax Department, Ministry of Finance
Michelle LutzMichelle Lutz
Systems Analyst at NYS Tax and Finance DepartmentSystems Analyst at NYS Tax and Finance Department
DAYANA DIAZDAYANA DIAZ
Taxpayer Services Specialist 1 (Offer in Compromise Unit) at NYS Department of Tax & FinanceTaxpayer Services Specialist 1 (Offer in Compromise Unit) at NYS Department of Tax & Finance