Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Andrea Marte

Providence,RI

Summary

Dynamic Assistant Manager skilled in team coordination, operational analysis, and customer service excellence internal and external. Proven ability to drive performance metrics and enhance team capabilities to support strategic objectives.


Award Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager

Core Development Management
Cranston, Rhode Island
09.2024 - Current

Planet Fitness | September 2024 – Present

  • Facilitated recruitment, hiring, training, and development of a high-performing team to enhance service quality.
  • Assisted Club Manager with daily operations and staff management to ensure smooth club functioning.
  • Coordinate employee scheduling and supervise team performance.
  • Managed inventory and ordered supplies within budget to maintain operational efficiency.
  • Track and analyze operational metrics and prepare weekly, monthly, and annual reports.
  • Ensure efficient operations while maintaining high standards of customer service.

Career Development Assistant Manager

Banco Popular Dominicano
Dominican Republic, Santo Domingo
07.2016 - 06.2022
  • Coordinated talent management, performance evaluation, and career development initiatives to enhance employee growth and organizational effectiveness.
  • Managed talent pools, succession planning processes, and employee development plans.
  • Prepared technical reports and management summaries on a weekly, monthly, and annual basis.
  • Analyzed HR data, statistics, and indicators to support decision-making and strategic planning.
  • Managed departmental budgets and coordinated supplier payments.
  • Identified organizational development needs and facilitated HR administrative initiatives to align workforce capabilities with business goals.
  • Maintained organizational charts and created data visualizations for leadership presentations to communicate structural insights and support strategic decision-making.
  • Utilized Microsoft Excel (Pivot Tables, VLOOKUP) and PowerPoint for reporting and executive presentations.

Career Development Analyst

Banco Popular Dominicano
Dominican Republic , Santo Domingo
12.2012 - 06.2016
  • Evaluated internal candidates and recommended potential successors for leadership roles.
  • Proposed candidates for Executive Succession Program, enhancing leadership readiness.
  • Generated talent pipeline reports to support internal recruitment for vacant positions.
  • Managed employee records in Talent Management System, ensuring data accuracy and availability for talent initiatives.
  • Designed career path strategies and development plans for employees.
  • Supported implementation and monitoring of the Performance Evaluation System.
  • Developed and updated executive succession maps and replacement plans.
  • Developed statistical analyses and executive reports for senior management, informing strategic talent decisions.

Recruitment & Selection Intern

Banco Popular Dominicano
Dominican Republic, Santo Domingo
09.2012 - 12.2012
  • Supported recruitment and candidate evaluation processes, enhancing candidate selection quality.
  • Coordinated candidate assessments and interviews.
  • Conducted reference checks and supported recruitment documentation.
  • Reviewed psychological test results and compiled evaluation reports to inform hiring decisions.
  • Contributed to large-scale recruitment interviews and hiring events, facilitating candidate engagement and selection.

Official I

Banco Popular Dominicano
Dominican Republic, Santo Domingo
09.2010 - 12.2012
  • Verified loan documentation, resolving processing exceptions to ensure compliance and accuracy.
  • Managed loan assignments, maintaining organized documentation records to support timely processing.
  • Controlled and tracked incoming financial documentation.
  • Prepared documentation reports for Quality Control review, aiding in identification of compliance issues.

Education

MBA -

Universidad Benito Juarez
Mexico
07-2021

Ntensive Program “The Routes For The Talent Of Org -

MARTHA ALLES INTERNATIONAL
Miami, FL
07-2021

Successful Design And Management of The Organizational Culture -

Integral Training Solutions Intras
Dominican Republic
08-2019

Organizational Development Workshop -

UNIQUE MANAGEMENT SOLUTIONS
Dominican Republic
03-2019

Incore Consulting & Training
Dominican Republic
11-2018

Master Executive GADEX Strategic Management of Human Resources -

Formato Educativo Business School & Universidad
Cadiz, Spain
06-2018

Bachelor Degree Industrial Psychology -

Universidad Autonoma De Santo Domingo UASD
Dominican Republic
04-2016

Skills

  • Talent Management & Workforce Planning
  • Succession Planning & Career Development
  • Performance Evaluation Systems
  • Staff Supervision & Team Leadership
  • HR Data Analysis & Reporting
  • Budget Coordination & Vendor Management
  • Microsoft Excel (Pivot Tables, VLOOKUP)
  • Microsoft PowerPoint
  • Organizational Development
  • Microsoft office expertise
  • Verbal and written communication
  • Task delegation
  • Resource allocation
  • Employee performance evaluation
  • Staff development
  • Business development understanding
  • Recruitment and hiring
  • Staff management
  • Budgeting and finance
  • Employee scheduling
  • Detail orientation
  • Schedule oversight
  • Operations management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

ISO

Accomplishments

Employee of the Year - 2016

Timeline

Assistant Manager

Core Development Management
09.2024 - Current

Career Development Assistant Manager

Banco Popular Dominicano
07.2016 - 06.2022

Career Development Analyst

Banco Popular Dominicano
12.2012 - 06.2016

Recruitment & Selection Intern

Banco Popular Dominicano
09.2012 - 12.2012

Official I

Banco Popular Dominicano
09.2010 - 12.2012

MBA -

Universidad Benito Juarez

Ntensive Program “The Routes For The Talent Of Org -

MARTHA ALLES INTERNATIONAL

Successful Design And Management of The Organizational Culture -

Integral Training Solutions Intras

Organizational Development Workshop -

UNIQUE MANAGEMENT SOLUTIONS

Incore Consulting & Training

Master Executive GADEX Strategic Management of Human Resources -

Formato Educativo Business School & Universidad

Bachelor Degree Industrial Psychology -

Universidad Autonoma De Santo Domingo UASD
Andrea Marte