Andrea Martinez
Gaithersburg,MD
Summary
Career-focused part time college student. Very responsive and ambitious leader with a strong and progressive restaurant/bar experience of 8+ years. In addition, I am a solution based, talented trainer, who can take on routine and complex job functions to promote business success. Proactive, professional with great communication skills ready to tackle any company challenges.
Overview
8
8
years of professional experience
Work History
Head Bartender
Mastros Restaurants
Washington, DC
01.2024 - Current
- Efficiently assisted restaurant servers with diverse needs while managing a high volume of shift customers.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
- Ensured cleanliness and followed health regulations to maintain a safe work environment.
- Maintained continuous monitoring of cash register transactions to verify the precision of sales data.
- Trained new bartenders on drink preparation and upselling techniques.
Assistant General Manager
Alfred Restaurant Group/ Duck Duck Goose DC
Washington, DC
11.2021 - 01.2024
- Effectively managed different positions during peak hours to optimize service efficiency.
- Tracked and reported daily sales figures to management regularly, ensuring accurate company numbers.
- Aided in the training of new servers/bartenders regarding company policies, procedures, and safe food handling practices.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared End of Day reports detailing shift activity and presented them to management.
- Developed relationships with key customers to maximize revenue potential.
Bartender
Echostage
Washington, DC
03.2021 - 08.2023
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided customer service assistance to staff and visitors in a professional manner.
- Escorted patrons to first aid when necessary in accordance with company guidelines.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Server Captain
McCormick & Schmick's Seafood & Steaks
Washington, DC
03.2016 - 12.2019
- Greeted customers upon arrival, explained menu items and specials, provided wine recommendations.
- Organized seating and accommodated large parties.
- Utilized suggestive selling techniques to entice customers towards higher-priced or higher-margin items and add-ons.
- Interacted and engaged with patrons to promote friendly environment.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education
High School Diploma -
Marshall High School
Falls Church, VA03.2013
Business Administration And Management
Montgomery College
Rockville, MDSkills
- Shift Management
- Documentation and Reporting
- Opening and Closing Procedures
- Outstanding Client Hospitality
- Responsible Alcohol Service
- Quality Assurance
- Staff Training and Onboarding
- Suggestive Selling
Affiliations
Creative writing
Mom's Soccer League
Yoga / Gym
Timeline
Head Bartender
Mastros Restaurants
01.2024 - Current
Assistant General Manager
Alfred Restaurant Group/ Duck Duck Goose DC
11.2021 - 01.2024
Bartender
Echostage
03.2021 - 08.2023
Server Captain
McCormick & Schmick's Seafood & Steaks
03.2016 - 12.2019
High School Diploma -
Marshall High School
Business Administration And Management
Montgomery College
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