Andrea Martinez
West Valley
Summary
Over 15 years of combined experience as a receptionist. Able to multitask in the following: answering calls/inquiries, checking patients in and out of the office, collecting payments, verifying insurance and managing the flow of our office. I am always open to expanding my knowledge and skills.
Overview
18
18
years of professional experience
Work History
Medical Receptionist
Wasatch Pediatrics
03.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Front Desk Receptionist
Burg Children’s Dentistry
06.2015 - 02.2023
- Greeting/scheduling patients, collecting payments, answering calls, managing the schedule, verifying insurance eligibility/benefits
- In managers absence, in addition to above, I would oversee staff members, process end of day reports and submit insurance claims
Receptionist
Legacy House
06.2007 - 06.2015
- Answered a multiple phone line and directed calls to appropriate party
- Directed visitors and family members
- Oversaw the cleanliness of the front office and lobby
Education
High School GED - undefined
Salt Lake Community College
Salt Lake City01.2004
Skills
- Customer service, typing (50wpm), 10 key, Windows-PC, MS Word, MS Excel
Timeline
Medical Receptionist
Wasatch Pediatrics
03.2023 - Current
Front Desk Receptionist
Burg Children’s Dentistry
06.2015 - 02.2023
Receptionist
Legacy House
06.2007 - 06.2015
High School GED - undefined
Salt Lake Community College
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