Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Andrea Martinez

Compton,CA

Summary

Dynamic Customer Service Representative with proven success at CSM GLOBAL INC, excelling in multi-task management and data entry. Adept at fostering strong teamwork and delivering exceptional communication, I consistently ensured timely order tracking and efficient inventory control, enhancing customer satisfaction and operational efficiency. Bilingual and proficient in Microsoft Excel.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

CSM Global Inc
City Of Industry, CA
01.2025 - Current
  • Answered customer inquiries via phone and email in a timely manner.
  • Inventory Control.
  • Experience in Routing.
  • Shipping and Receiving.
  • Billing
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Customer Service Representative

Pixior Group
Vernon, CA
03.2018 - 01.2025

Customer Service Representative

3PL Warehousing & Distribution
City Of Industry, CA
01.2012 - 03.2018

Education

High School Diploma -

Compton High School
Compton
06-2008

Skills

  • Adaptability and flexibility
  • Strong teamwork
  • Verbal and written communication
  • Multi-task management
  • Data entry
  • Microsoft Excel
  • Microsoft outlook
  • Typing proficiency
  • Bilingual

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Representative

CSM Global Inc
01.2025 - Current

Customer Service Representative

Pixior Group
03.2018 - 01.2025

Customer Service Representative

3PL Warehousing & Distribution
01.2012 - 03.2018

High School Diploma -

Compton High School

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