Andrea Martinez
Aurora
Summary
Dedicated Medical Assistant Lead skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
9
9
years of professional experience
Work History
Medical Assistant II
Advent Health Primary Care Lone Tree
Lonetree
10.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Recorded patient medical histories and vital signs accurately.
- Managed appointment scheduling and patient flow efficiently.
- Educated patients on medication use and treatment plans clearly.
- Maintained cleanliness and organization of examination rooms consistently.
- Collaborated with team members to improve patient care processes effectively.
- Handled administrative tasks such as filing and insurance verification promptly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
Lead Medical Assistant
UCHealth University of Colorado Hospital
Aurora
07.2018 - 10.2024
- Managed daily operations on telehealth and MA schedules.
- EMR-EPIC
- Virtual telehealth rooming, troubleshooting, and prepping for the providers to enter the virtual room.
- Assisted with interviews for new hires.
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Recorded patient medical histories and vital signs accurately.
- Educated patients on medication usage and treatment plans clearly.
- Maintained cleanliness and organization of medical examination rooms.
- Collaborated with healthcare team to ensure optimal patient care.
- Handled medical records and documentation in compliance with regulations.
- Provided compassionate support to patients during their visits.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Supervised, trained and coached team of medical assistants.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
Medical Assistant
New West Physicians
Denver
11.2017 - 07.2018
- Assisted in patient intake and maintained accurate medical records.
- Scheduled appointments and coordinated with healthcare providers for patient care.
- Performed routine lab tests and prepared samples for analysis.
- Administered medications and provided education on proper usage to patients.
- Supported physicians during examinations and assisted with minor procedures.
- Managed inventory of medical supplies and ensured proper storage conditions.
- Communicated effectively with patients to address concerns and provide updates.
- Trained new staff on office procedures and best practices in patient care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
Medical Assistant
CHPG Porter Primary Care
Denver
11.2016 - 11.2017
- Assisted in patient intake and maintained accurate medical records.
- Scheduled appointments and coordinated with healthcare providers for patient care.
- Performed routine lab tests and prepared samples for analysis.
- Administered medications and provided education on proper usage to patients.
- Supported physicians during examinations and assisted with minor procedures.
- Managed inventory of medical supplies and ensured proper storage conditions.
- Communicated effectively with patients to address concerns and provide updates.
- Trained new staff on office procedures and best practices in patient care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Education
Some College (No Degree) - Medical Assistant
Concorde Career College
Aurora Skills
- Patient care
- Vital signs measurement
- EMR-EPIC
- Medication administration
- Appointment scheduling
- Medical record management
- Laboratory testing
- Patient education
- Team collaboration
- Communication skills
- Administrative support
- Medical terminology knowledge
- Compassionate
- Venipuncture and phlebotomy
- STD counseling
- Communicating with patient families
- Medical office management
- Vital signs and examinations
- Reliable team player
- Patient scheduling
- Medical records confidentiality
- Vital signs monitoring
- Appointment setting
- Quick problem solver
- Family education
- Customer service
- Clinical and administrative support
- Conversant in (Spanish)
Languages
Spanish
Professional
Timeline
Medical Assistant II
Advent Health Primary Care Lone Tree
10.2024 - Current
Lead Medical Assistant
UCHealth University of Colorado Hospital
07.2018 - 10.2024
Medical Assistant
New West Physicians
11.2017 - 07.2018
Medical Assistant
CHPG Porter Primary Care
11.2016 - 11.2017
Some College (No Degree) - Medical Assistant
Concorde Career College
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