Andrea Martinez
Clinical Supervisor
New Rochelle,NY
Summary
Experienced with clinical supervision, ensuring high standards of patient care and staff performance. Utilizes effective communication and leadership skills to manage teams and resolve conflicts. Knowledge of compliance regulations and best practices in clinical settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
St John's Riverside Hospital
12.2022 - Current
- Supervised clinical staff, ensuring adherence to hospital policies and quality standards.
- Developed and implemented training programs for new healthcare personnel, enhancing team competency.
- Collaborated with interdisciplinary teams to optimize patient care protocols and outcomes.
- Conducted performance evaluations, providing constructive feedback to improve staff effectiveness.
- Analyzed clinical data to identify trends, driving strategic improvements in service delivery practices.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
Sr. Counselor
St. John’s Riverside Hospital
07.2019 - 12.2022
- Supervise counseling staff as needed.
- Follow current ethical and legal guidelines to assure standards of practice.
- Perform chart audits to ensure OASAS compliance.
- Collaborated with multidisciplinary teams to coordinate care and improve patient outcomes.
- Provided crisis management support, effectively deescalating high-stress situations.
- Assisted clients in identifying personal strengths, building resilience, and overcoming obstacles.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Maintained accurate records of client progress and treatment plans.
CASAC COUNSELOR
SAMARITAN DAYTOP VILLAGE OTP
11.2017 - 06.2019
- Collaborated with multidisciplinary teams to coordinate care and enhance service delivery for clients.
- Evaluated program effectiveness through client feedback, driving continuous improvement initiatives within the counseling services..
- Facilitated group therapy sessions to promote peer support and encourage open communication.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided education on mental health topics and resources to clients.
Counselor
Positive Directions Outpatient Addiction Program
09.2011 - 12.2013
- Facilitated individual and group therapy sessions to promote recovery and personal growth.
- Developed personalized treatment plans addressing clients' unique needs and goals.
- Conducted comprehensive assessments to evaluate client progress and program effectiveness.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
Education
MS. MHC - Mental Health Counseling
The College of New Rochelle
New Rochelle, NY01-2017
Skills
Clinical training
Team supervision
Staff scheduling
Staff development
Medical records management
Case management
Direct patient care
Therapeutic intervention
EMR / EHR
Multidisciplinary collaboration
Reporting requirements
Recruitment
Accomplishments
- Ensured compliance with all federal, state, and accreditation regulations through regular audits and staff training.
- Successfully managed accreditation processes, resulting in passing site surveys.
- Managed EMR and other practice management systems.
- Recruited, trained, and retained a skilled clinical staff.
- Managed a team of 15 healthcare professionals, improving patient satisfaction scores by 20%.
- Coached and mentored clinical staff, resulting in a 10% improvement in compliance with best practices.
- Managed and tracked certification and re-certification schedules for over 15 staff.
- Collaborated with team of 5 in the development of increasing Length of Stay.
Affiliations
Board member- Mental Health Hospital, Buenos Aires, Argentina
American Mental Health Counselors Association
Certification
- Life threatening Illness associated with SUD
- Introduction to Integrated Co-Occurring Disorders Treatment: Principles
- Motivational Interviewing
- Differentiating Substance Use and Psychiatric Symptoms
- Child Abuse and Maltreatment (April 2015)/How we Died: Stigmatized Death and Disenfranchised Grief
- Generating the Collaborative Treatment Plan
- Cognitive Behavioral Therapy (CBT) for Coping Skills and Problem-Solving
- Clinical Supervision Foundations
FOREIGN LANGUAGE SKILLS
Fluent in Spanish
Timeline
Clinical Supervisor
St John's Riverside Hospital
12.2022 - Current
Sr. Counselor
St. John’s Riverside Hospital
07.2019 - 12.2022
CASAC COUNSELOR
SAMARITAN DAYTOP VILLAGE OTP
11.2017 - 06.2019
Counselor
Positive Directions Outpatient Addiction Program
09.2011 - 12.2013
MS. MHC - Mental Health Counseling
The College of New Rochelle
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