Andrea Martinez
Baytown,TX
Summary
Dynamic and results-driven professional with extensive experience as a Commissioned Officer at Atlas Security & Investigation. Proven expertise in crisis intervention and report writing, enhancing operational efficiency and safety protocols. Adept at fostering community relations and leading investigations, consistently achieving organizational goals through strategic planning and effective team collaboration.
Overview
2026
2026
years of professional experience
Work History
Commisioned Officer
Atlas Security & Investigation
- Coordinated operations with other emergency service groups.
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Patrol, Guard, Assistant the safety of the public
Roofer Helper
Scott & Wayne Roofing
01.2005 - 11.2006
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
Sales Associate
Smokers Outlet
01.2025 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Cashier
Ufo Liquor
04.2024 - 03.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Laundry Supervisor
US Washateria
01.2023 - 05.2024
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
Security Officer
H.C.P.O Houston Texas
09.2021 - 12.2022
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
Bouncer
Metropolis Extravaganza Night Club
10.2020 - 11.2022
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Ejected unruly patrons from premises.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
- Enforced dress codes and refused objectionable attire.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
- Patrolled exterior and interior of premises.
Lawn Care Specialist
Got Wood
05.2018 - 12.2020
- Developed lasting customer relationships and grew network over time.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
Home Health Aide
Girling Hone Healthcare
08.2012 - 03.2013
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided transportation and appointments management.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Manager
SUBWAY®Restaurants
06.2012 - 10.2012
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
Cashier
Dairy Queen
02.2008 - 12.2010
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
Warehouse Worker
Simos Walmart Distribution
06.2009 - 11.2009
- Consistently lifted materials weighing as much as Number pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Education
High School Diploma -
Masters Independent School District
Tye, TX05.2007
Skills
- Evidence storage
- Court appearances
- Search and seizure
- Investigation leadership
- Crisis intervention
- Traffic direction
- Report writing
- Team collaboration
- Public speaking
- Risk assessment
- De-escalation techniques
- Work coordination
- Legal knowledge
- Interview techniques
- Rule enforcement
- Surveillance techniques
- Reporting and documentation
- Community relations
- Information verification
- Safety protocols
- Budgeting and finance
- Strategic planning
- Innovation and creativity
Timeline
Sales Associate
Smokers Outlet
01.2025 - Current
Cashier
Ufo Liquor
04.2024 - 03.2025
Laundry Supervisor
US Washateria
01.2023 - 05.2024
Security Officer
H.C.P.O Houston Texas
09.2021 - 12.2022
Bouncer
Metropolis Extravaganza Night Club
10.2020 - 11.2022
Lawn Care Specialist
Got Wood
05.2018 - 12.2020
Home Health Aide
Girling Hone Healthcare
08.2012 - 03.2013
Manager
SUBWAY®Restaurants
06.2012 - 10.2012
Warehouse Worker
Simos Walmart Distribution
06.2009 - 11.2009
Cashier
Dairy Queen
02.2008 - 12.2010
Roofer Helper
Scott & Wayne Roofing
01.2005 - 11.2006
Commisioned Officer
Atlas Security & Investigation
High School Diploma -
Masters Independent School District