Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Mason

St Louis,MO

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated at Styles By Nae through exceptional service and meticulous attention to detail. Skilled in multitasking and problem-solving, adept at managing high-volume client periods efficiently. Excelled in teamwork and collaboration, significantly boosting client retention and sales. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Hairstylist

Styles By Nae
09.2019 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.

Sales Associate

The Walking Company
04.2018 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

The Yankee Candle Company
06.2019 - 02.2020
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Central VPA Highschool
St Louis, MO
12.2017

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills

Timeline

Hairstylist

Styles By Nae
09.2019 - Current

Sales Associate

The Yankee Candle Company
06.2019 - 02.2020

Sales Associate

The Walking Company
04.2018 - 05.2020

High School Diploma -

Central VPA Highschool
Andrea Mason