Andrea Maude

• Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
• Administered employee benefits programs and assisted with open enrollment.
• Managed FMLA requests and ADA accommodations, maintaining compliance with federal guidelines while supporting employee wellbeing.
• Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
• Acted as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process.
• Reviewed human resources paperwork for accuracy and completeness.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Conducted new employee onboarding and provided ongoing orientation training.
• Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
• Advocated for staff members, helping to identify and resolve conflicts.

Revenue & Accounts Receivable Accountant , November 2018-April 2019

• Collaborated with sales team to address customer concerns, fostering positive working relationships between departments.
• Contacted customers to discuss past-due accounts and negotiated payment plans.
• Researched billing errors and discrepancies to initiate corrective action.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Accounts Payable - October 2014-November 2018

• Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
• Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
• Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
• Matched purchase orders with invoices and recorded necessary information.

• Supported month-end closing activities by reconciling accounts, preparing reports.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

• Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company's reputation for professionalism in handling personal data.
• Expedited payment collection by consistently following up on overdue accounts and sending payment reminders.
• Executed billing tasks and recorded information in company databases.

CHS CLERK

• Collected and verified applications
• Administered medical claims
• Assisted members in applying for alternate resources

Garnishment Administrator

• Processed Garnishments, Tax levies and Child support for Fred Meyer, QFC and Littman-Barclay Jewelers.

Payroll Accounting Specialist

• Managed Positive Pay, ACH, Stop payments,Unclaimed Property for a payroll of 100,000 employees.

Compensation & Benefits Administrator

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Managed payroll processing efficiently while adhering to strict deadlines.

Apparel Assistant Manager

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Gained strong leadership skills by managing projects from start to finish.
• Used critical thinking to break down problems, evaluate solutions and make decisions.