Andrea Maude

Payroll/ HR Coordinator

April 2010-present

• Led the implementation of the Paychex HRIS system, improving data accuracy, streamlining payroll onboarding processes, and enhancing overall HR workflow efficiency.
• Manage bi-weekly payroll for 100+ -employees with complete oversight of payroll operations, ensuring accuracy, timeliness, and compliance.
• Participate in annual benefit negotiations with insurance providers to improve plan offerings while managing costs.
• Manage recruiting efforts, including job postings, applicant screening, interview coordination, and onboarding documentation.
• Administer employee benefits, respond to staff inquiries, and maintain accurate employee records.
• Support onboarding, policy communication, internal audits, and regulatory reporting (ACA, OSHA, etc.).
• Assisted staff through the shift from a privately owned international family business to a foreign-owned international business.
• Guided employees through three workforce reductions over two years by providing access to support resources and helping ensure smooth transitions.
• Safety Committee -Secretary.

Accounts Receivable Specialist/ Payroll Specialist

Nov 2018-April 2019

• Managed accounts receivable operations, including invoicing, payment tracking, collections, and reconciliation.
• Manage bi-weekly payroll for 100+ employees with complete oversight of payroll operations, ensuring accuracy, timeliness, and compliance.

Accounts Payable Specialist

Oct 2014-Nov 2018

• Expertly managed the full cycle of accounts payable processes from invoice entry to payment processing.

• Processed customer payments, applied cash receipts, and monitored account balances to ensure timely collections.
• Communicated with clients regarding outstanding invoices, payment terms, and account discrepancies.
• Assisted with month-end closing activities, including preparation of journal entries and account reconciliations.

Contract Health Clerk

• Administered medical claims and authorizations for Contract Health Services (CHS) in accordance with tribal and federal policies.
• Assisted tribal members in applying for alternate resources.
• Collected and verified CHS applications.

Billing Office Clerk

• Coordinated with healthcare providers, insurance carriers, and patients to verify eligibility and resolve billing discrepancies.
• Maintained accurate and confidential patient and financial records in compliance with HIPAA standards.
• Prepared daily deposits.

Garnishment Administrator

April 2005-September 2005

• Processed employee wage garnishments & Child support for Fred Meyer, QFC, and Littman-Barclay Jewelers, ensuring compliance with federal, state, and local regulations.

Payroll Accounting Specialist

Oct 1999-April 2005

• Managed positive pay, ACH transactions, stop payments, and unclaimed property, fraud claims for a workforce of approximately 100,000 employees.

Compensation & Benefits Administrator

Apri 1988-Oct 1999

• Managed weekly payroll, Leave of absence, employment verifications and onboarding, for 3,500 employees in 19 Smitty's retail stores and 2 warehouses located in Arizona.