Andrea Mazariegos
Myrtle Beach,SC
Summary
I was born and raised in Guatemala City, moved to the U.S. on 2015. I'm Hardworking and passionate job seeker with strong organizational skills, plenty of costumer service experience. Very flexible with environmental changes. Eager to further my education. Bilingual in spanish and english. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Server
Fiesta Mexicana Restaurant
06.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Ashwood Golf Course And Grill
10.2021 - 12.2021
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Cashier
The Galley Restaurant & Bar
08.2021 - 12.2021
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
Server
Lil Tokyo
06.2020 - 11.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Checked guests' identification before serving alcoholic beverages.
Education
Business - Management And Administration
Chaffey College
Rancho Cucamonga, CA06.2027
High School Diploma -
Myrtle Beach High School
Myrtle Beach, SC06.2020
Skills
- Costumer Service
- Interpersonal Communication
- Time Management
- Adaptability
- Corrective Actions
- Suggestive Selling
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Server
Ashwood Golf Course And Grill
10.2021 - 12.2021
Cashier
The Galley Restaurant & Bar
08.2021 - 12.2021
Server
Lil Tokyo
06.2020 - 11.2020
Server
Fiesta Mexicana Restaurant
06.2018 - Current
Business - Management And Administration
Chaffey College
High School Diploma -
Myrtle Beach High School
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