Andrea McMillan
Manassas,VA
Summary
Driven leader with strong problem-solving and customer service skills. Skilled in staff management, menu development, and ensuring health regulation compliance. Bringing strong culinary skills, innovative problem-solving, and a commitment to enhancing customer satisfaction. Dedicated to providing highest level of service to guests.
Overview
11
11
years of professional experience
Work History
Food and Beverage Operations Manager
Westfields Marriott Washington Dulles
12.2019 - Current
- Drove revenue by leading efforts to promote the restaurant in the local community through word of mouth, social media, and special events.
- Coordinated employee schedules, payroll and new hire training.
- Promoted restaurant in local community through word-of-mouth, social media and special events.
- Organized and executed successful local and group client events by creating a system of event orders for the restaurant.
- Masters of the Craft Americas Competition Winner 2021
Sous Chef
Eugene's Sausage and Fries
10.2020 - 05.2021
- Successfully led kitchen teams and implemented incentive based programs for food sales.
- Created innovative specials to increase excitement in the local community and neighboring businesses.
- Harbored a relationship with the adjoining brewery ownership and management to collaborate on specials and beer pairings.
- Planned and directed high-volume food preparation in a fast-paced environment.
- Created a par system to streamline ordering processes and ensure precise inventory management.
Hot Prep Cook
Washington Dulles Airport Marriott
12.2018 - 12.2019
- Maintained compliance with health regulations through diligent cleaning, sanitization, and adherence to safety protocols.
- Contributed to a positive work environment through effective communication and teamwork with fellow employees.
- Expedited meal preparation for streamlined service and improved customer satisfaction.
- Successfully executed banquet functions and prepared food daily for concierge lounge and restaurant.
Cook I
Westfields Marriott Washington Dulles
02.2017 - 12.2018
- Developed culinary skills and gained strong experience contributing to a team in a fast paced environment.
- Masters of the Craft Americas Competition finalist 2018
- Host of the Month August 2017 and July 2018
Shift Manager
Capital Restaurant Group/Bella Pizza
11.2013 - 02.2017
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Developed and executed training programs for new employees.
- Implemented clear cleaning protocols with success in improving health inspection scores.
- Capital Restaurant Group Employee of the Year 2015.
Education
High School Diploma -
Mountain View High School
Centreville, VA02-2015
Skills
- Staff Leadership
- Labor Management
- Scheduling
- Food Service Operations
- Health regulations
- Menu development
Timeline
Sous Chef
Eugene's Sausage and Fries
10.2020 - 05.2021
Food and Beverage Operations Manager
Westfields Marriott Washington Dulles
12.2019 - Current
Hot Prep Cook
Washington Dulles Airport Marriott
12.2018 - 12.2019
Cook I
Westfields Marriott Washington Dulles
02.2017 - 12.2018
Shift Manager
Capital Restaurant Group/Bella Pizza
11.2013 - 02.2017
High School Diploma -
Mountain View High School
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