Andrea Medina
Summary
Hardworking, passionate, bilingual and skilled in business administration job seeker with strong organizational skills eager to secure entry-level Manager position. I excel in multitasking and organization, and fostering positive client relationships
Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Lead Floral Designer
Lovin Florist
01.2023 - Current
- Provided exceptional customer service, addressing inquiries promptly and resolving issues professionally.
- Managed inventory control, ensuring adequate stock levels of flowers and materials for timely order fulfillment.
- Improved overall team productivity by implementing time management practices that allowed for better prioritization of tasks.
- Enhanced customer satisfaction by creating visually stunning and memorable floral designs for various events.
- Collaborated with event planners and clients to develop customized floral arrangements that exceeded expectations.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Manager
Surtiflor
01.2013 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Bachelor of Economics - Economy
Universidad Icesi
Cali, Colombia08.2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Schedule Preparation
- Business Administration
- Customer Service
- Multitasking and Organization
- Problem-Solving
- Friendly and Positive
Languages
Spanish
Native or Bilingual
Timeline
Lead Floral Designer
Lovin Florist
01.2023 - Current
Manager
Surtiflor
01.2013 - 12.2022
Bachelor of Economics - Economy
Universidad Icesi