Andrea Merkaj
Victorville,CA
Summary
Dedicated and efficient professional with a proven track record at ISS, excelling in maintaining pristine environments and enhancing workplace safety. Mastered chemical handling and waste disposal management, significantly improving facility cleanliness. Renowned for exceptional customer service, fostering respectful interactions. Demonstrated ability to exceed health standards, ensuring a sanitary and welcoming atmosphere for all.
Cleaning services professional successful at managing team of 3 custodians on variety of commercial maintenance projects. Brings extensive network of outside contacts for specialty repairs.
Overview
23
23
years of professional experience
Work History
Janitor, Housekeeping
ISS
02.2001 - 05.2024
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained floor cleaning and waxing equipment.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Moved furniture for cleaning and set up for special events.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Checked in and stocked inventory throughout facility.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Dishwasher
Kristianas Catering
04.2004 - 07.2019
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Inspected dishwashing equipment and reported issues to supervisor.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Followed supervisor instructions to complete tasks on time.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Education
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Window washing
- Facilities maintenance
- Dusting proficiency
- Trash compacting
- Chemical handling
- Waste disposal management
- Skilled housekeeper
- Pressure washing
- Wall washing
Languages
Albanian
Native or Bilingual
Greek
Native or Bilingual
Timeline
Dishwasher
Kristianas Catering
04.2004 - 07.2019
Janitor, Housekeeping
ISS
02.2001 - 05.2024
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