Andrea Mesinas
Las Vegas,NV
Summary
Family Support Specialist with proven experience in delivering resources and assistance to families in crisis. Expertise in communication, problem-solving, and case management, leading to enhanced family stability and well-being. Demonstrated success in advocacy for vulnerable populations, resulting in measurable improvements in family outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Family Support Specialist
State Of Nevada
Las Vegas, Nevada
01.2017 - Current
- Ensured all documentation was accurate and up-to-date according to agency policies.
- Advised on public benefits such as food stamps, housing subsidies, Medicaid.
- Maintained accurate records of client information according to agency policies and procedures.
- Maintained accurate records of all contacts with clients in accordance with regulatory guidelines.
- Performed administrative tasks such as filing paperwork, answering phone calls.
- Provided case management services and support to Medicaid Waiver recipients.
- Documented services and collected required data for evaluation.
Administrative Assistant
State Of Nevada
Las Vegas, Nevada
08.2012 - 07.2017
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
Education
High School Diploma -
Valley High School
Las Vegas, NV06-2010
Skills
- Casework management
- Document management
- Data collection
- Record keeping
- Problem solving
- Team collaboration
- Time management
- Eligibility assessments
- Health programs
- Medicaid
- Conducting interviews
Languages
Spanish
Professional
English
Professional
Timeline
Family Support Specialist
State Of Nevada
01.2017 - Current
Administrative Assistant
State Of Nevada
08.2012 - 07.2017
High School Diploma -
Valley High School
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