Andrea Metzgar
Plainfield,IL
Summary
Motivated Server with engaging personality, flexible approach with a keen eye for detail. A team player who is always upbeat, friendly, and is always anticipating customer needs to facilitate an enjoyable dining experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Glory Days Restaurant
03.2023 - 10.2023
- Upsold high-profit items to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Worked with POS system (TOAST) to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Comfortable with extreme heat for outdoor dining
Server
Krapil's The Great Steak & Patio
05.2021 - 05.2023
- Greeting/Taking customer order
- Upselling and discussing daily specials
- Pre-bus table
- Maintain clean station
- Running sidework: roll & polish silverware, cleaning, stocking
- Party/Events (Set up/Break down, Serve, Close out bill
- Opening/Closing shifts
- End of shift check out
- Work in extreme heat on Patio
NASM Certified Personal Trainer
@andreas_home_studio_fitness
01.2006 - Current
- Design Custom Training programs
- Motivate, educate, instruct clients on proper form
- Injury prevention
- Provide clean, safe and secure environment
- Body fat analysis/Health History
- Boot camp, Aerobics, HITT, Tone/Tighten/Stretch/Abs
- Maintain client interest and achieve goals
- 90% client retention. Majority of clientele trains no less then 2 years
Education
Some College (No Degree) - Kinesiology
Lewis University
Romeoville, ILSkills
- Customer Service
- Attention to detail
- Teamwork
- Interpersonal skills
- Stamina
- Communication
- Ability to multitask
- Positive attitude
- Suggestive Selling
Certification
Bassett Certification-expires June 2027
Food Handler certification- expires May 2026
Fitness, Carpentry
I have been a NASM certified personal trainer for over 30 years. I was a former successful national fitness competitor winning in competitions such as the Women's Tri-Fitness and Ms. Galaxy. I enjoying teaching and helping people to be their best. I am a very hands on person. I enjoy building and creating things with my hands. Between my health/ fitness and my love for carpentry I believe ties nicely into the serving industry due to the strength and energy it takes to be at your best, to entertain customers and provide an all around great dining experience.
Timeline
Server
Glory Days Restaurant
03.2023 - 10.2023
Server
Krapil's The Great Steak & Patio
05.2021 - 05.2023
NASM Certified Personal Trainer
@andreas_home_studio_fitness
01.2006 - Current
Some College (No Degree) - Kinesiology
Lewis University
Bassett Certification-expires June 2027
Food Handler certification- expires May 2026
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