Andrea M McKnight
Cody,USA
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Clerk
United States Postal Service
Wapiti, USA
01.2021 - Current
- Manage and run remote post office in Wapiti, WY
- Responsible for both management and clerk duties
- Receive and sort incoming mail to ensure it is processed efficiently
- Provide excellent customer service by answering questions, resolving concerns, and ensuring a positive environment
- Maintain records of tasks performed and statistical data regarding mail processing
- Stock and replenish materials and supplies as needed
- Generate reports that provide statistical data regarding mail volume, customer service and safety issues
- Process customer transactions, including money orders, stamps, and shipping
- Prepare outgoing mail and packages
- In-depth knowledge of postal regulations and procedures
Property Manager
Purvis Properties, LLC, Purvis Investments, LLC
Cody, USA
01.2002 - Current
- Screen and select prospective tenants
- Set, collect and adjust rental rates as necessary
- Maintain financial records
- Pay property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
- Report the property’s financial status, occupancy and lease status to owners
- Inspect properties and arrange for maintenance and repairs as required
- Ensure properties adhere to local and federal regulations
- Address tenant complaints and requests promptly and professionally
- Market and advertise vacant properties to attract new tenants
Retail Parts Professional, Interim Manager
Carquest Auto Parts
Cody, USA
01.2016 - 01.2021
- Professional level sales position supporting both DIY and commercial accounts
- Advanced identification, trouble shooting, and project assistance
- Finding product sources from numerous places including special order, FDO, second source, etc
- In-depth knowledge of the store inventory and maintenance processes both local store and national levels
- Held key holder position
- Advanced task assignment and completion, safety, open/close duties
- Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
- Problem solving related to non-traditional mechanical adaptations
- Extensive experience and training in advising, matching and mixing automotive paint
CNA - Certified Nursing Assistant
West Park Hospital
Cody, USA
01.2016 - 01.2019
- Provided essential care and assistance to elderly or disabled patients
- Assisted with daily living activities
- Helped residents with bathing, dressing, grooming, and meal assistance
- Monitored vital signs
- Tracked health conditions, reported changes to upper staff
- Provided comfort and emotional support to residents and families
- Documented care
- Maintained accurate record of resident cares, activities and progress
Owner/Operator
Regional Recycling LLC
Cody, USA
01.2006 - 01.2014
- Oversaw daily operations
- Managed staff and inventory
- Purchased and shipped product
- Handled budgeting, financial planning, and cashflow
- Set prices based on fluctuating market
- Tracked and scheduled maintenance of all equipment
- Developed marketing strategies
- Recruited, trained, and supervised employees
- Built strong relationships with customers
- Monitored and evaluated business performance and market conditions to make informed decisions
Veterinary Technician
Blessing Animal Hospital
Cody, USA
01.2009 - 01.2011
- Assisted doctor with diagnostics, care, and surgeries
- Provided general animal health care
- Grooming
Summary
Dynamic professional with extensive experience in management and customer service, notably at United States Postal Service. Proven ability in financial planning and record keeping, ensuring operational efficiency. Skilled in Microsoft Office and committed to enhancing customer satisfaction through effective communication and problem-solving. Recognized for achieving high standards in service delivery.
Education
B.S. - Animal Sciences
Montana State University
Bozeman, MT01.1999
Skills
- Microsoft Office
- Outlook
- Publisher
- Word
- Excel
- Adobe Acrobat
- Adobe Illustrator
- QuickBooks
- Financial planning
- New employee onboarding
- Training
- Evaluation
- Payroll timekeeping
- Record keeping
- Management
- Outside contract procurement
- Administration
- Account management
- Information security
- Schedule and calendar management
- Spreadsheet development
- Bookkeeping
- Records retrieval
- Customer satisfaction
- Cash handling
- Administrative tasks
- Confidentiality
- Inventory control
- Business plan writing
- Rental property management
- Animal care
- Medication administration
- Medical terminology
- US DOT records management
- Dispatching
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Certification
- AED Certification
- CPR Certification
- Certified Nursing Assistant
References
- Linda Leon, professional and personal, 22, (318) 446-7273
- Gabby Woodring, professional and personal, 21, (720) 990-7398
- Christine Rodko, professional and personal, 18, (509) 609-8484
Skills
Microsoft Office – Outlook, Publisher, Word, Excel, Adobe Acrobat and Illustrator, QuickBooks, Proficient in many other programs, Budgeting, Employee orientation, training, evaluation, Payroll timekeeping, record keeping, management, Outside contract procurement, administration, Account management, Inventory control, Business plan writing, Rental property management and care, Animal care and management, Medication administration, Familiar with medical terminology, US DOT records management and dispatching
Timeline
Clerk
United States Postal Service
01.2021 - Current
Retail Parts Professional, Interim Manager
Carquest Auto Parts
01.2016 - 01.2021
CNA - Certified Nursing Assistant
West Park Hospital
01.2016 - 01.2019
Veterinary Technician
Blessing Animal Hospital
01.2009 - 01.2011
Owner/Operator
Regional Recycling LLC
01.2006 - 01.2014
Property Manager
Purvis Properties, LLC, Purvis Investments, LLC
01.2002 - Current
B.S. - Animal Sciences
Montana State University
References
References available upon request.