Andrea M. Moses
Frontier Airlines
Chapel Hill,NC
5
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Medical Receptionist
1 Year 8 Months- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Facilitated communication between patients and healthcare providers to ensure accurate information exchange.
- Implemented processes to reduce wait times for patients. Including helping patients with forms they may need to fill out before their appointment
- Managed high-volume call operations to deliver prompt and efficient communication services.
- Executed the scanning and categorization of medical documents, including faxes, to maintain accurate and accessible patient records
Operations Dispatcher
2 Years 9 Months- Generated reports summarizing the activities of each flight including departure time, arrival time, type of aircraft used and amount of fuel used.
- Tracked all incoming and outgoing flights using radar technology to monitor their locations at all times.
- Coordinated with pilots regarding changes in flight plans due to weather or other factors.
- Managed radio communications between pilot and ATC while monitoring progress of each flight.
- Ensured that proper paperwork was completed for each flight including weight and balance calculations, hazardous materials declarations, crew certifications and navigational charts.
Internship, Facilitator
8 Months- Facilitate life skills at Lakeview Secondary School.
- Tracking with clients files and organizing them.
- Do intake forms for potential clients
- Note taking and do weekly reports on each referred client.
- Intake Interviews with parents.
- 3,6,9,12 month tracking for referred clients.
- Revise curriculum and add additional information as needed for each life skill.
Administrative Assistant
1 Year 3 Months- Finalized payroll for employees on a weekly basis.
- Corrected staff’s time cards as needed.
- Scanned and filed paperwork for new employees.
- Handled new hire intake tasks.
- Answered phone calls and answered any questions related to Topgolf, hiring, payroll, etc.
Education
Bachelor of Science - Psychology
- Relevant Coursework: Psychology as a Profession, Abnormal Psychology, Adolescent Psychology, Human Development and Maturation, Introduction to Black Psychology.
- GPA: 3.2
Skills
Certified Medical Assistant
CPR certified
Technology and Proficiency in Microsoft office.
Trainings
- Methamphetamine Abuse Training
- Gun Violence Awareness for the Youth Training
- Student Engagement and Absenteeism
Timeline
Medical Receptionist
CenterWell
01.2025 - CurrentRead More
Internship, Facilitator
Proud Program
01.2025 - 09.2025Read More
Operations Dispatcher
Frontier Airlines
12.2023 - CurrentRead More
Administrative Assistant
Topgolf
05.2021 - 08.2022Read More
North Carolina Central University
Bachelor of Science from Psychology
Read More