Andrea Molina
Strategic Business Partner
Westminster,MD
Summary
Dynamic Human Resources Specialist with a proven track record at the United States Army Reserve, excelling in employee relations and training development. Known for enhancing customer satisfaction through effective communication and project management. Skilled in HR analytics, demonstrating a commitment to organizational development and team building, driving impactful results in diverse environments.
Overview
2026
2026
years of professional experience
Work History
Human Resources Specialist
United States Army Reserve
Performs general residential and office cleanings for customers in the Baltimore and surrounding areas. Manages schedules according to customer needs and weather adjustments.. Provides excellent customer service, effective communication, and consistent work ethic to delight customers and accommodate their needs. Showcases progress results and customer reviews on social media platforms.
Manager
A Serious Cleaning LLC
01.2012 - Current
Performs general residential and office cleanings for customers in the Baltimore and surrounding areas. Manages schedules according to customer needs and weather adjustments.. Provides excellent customer service, effective communication, and consistent work ethic to delight customers and accommodate their needs. Showcases progress results and customer reviews on social media platforms.
Education
Master Of Business Administration - Business Intelligence
Post University
Waterbury, CTBachelor Of Science - Human Resources Management
Post University
Waterbury, CT05.2024
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Employee relations
- Microsoft Office Suite
- Compensation and benefits
- Data evaluation
- Organizational development
- HR analytics
- Confidential document control
- Project planning
- Project management
- Presentation preparation
- Event planning
- Risk management
- Team building
- Conflict resolution tactics
- HR information systems
- Paperwork verification
- Microsoft office
- Documentation and recordkeeping
- Analytical and critical thinking
- Customer relationship management
Timeline
Manager
A Serious Cleaning LLC
01.2012 - Current
Human Resources Specialist
United States Army Reserve
Master Of Business Administration - Business Intelligence
Post University
Bachelor Of Science - Human Resources Management
Post University
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