Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Monger

Clever,MO

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth with lots of experience in the health care and now a business owner to help increase health and wellness, as well as a real estate agent.

Overview

19
19
years of professional experience

Work History

Real Estate Agent

Better Homes and Gardens Real Estate
05.2022 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Presented purchase offers to sellers for consideration.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
  • Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
  • Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Prepared and presented contracts and other legal documents to clients.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Owner

Elite Barbell & Fitness
01.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Executive Director

Access Community Based Services
01.2019 - 04.2021
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Boosted team productivity and morale by developing comprehensive employee training and development program.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Performed home visits to insure patient was in a safe environment.
  • Assisted nursing staff with medication orders from physicians and setting up medications for patients.

MDS Nurse

Birch Point Health and Rehabilitation
01.2018 - 01.2019
  • Collaborated with therapy departments to ensure accurate representation of patient needs within the MDS system.
  • Ensured regulatory compliance by maintaining up-to-date knowledge of CMS guidelines and applying them to daily practice.
  • Increased efficiency in the MDS process by developing and implementing streamlined documentation procedures.
  • Supported successful survey results by addressing any identified concerns or deficiencies related to the MDS process promptly and effectively.
  • Contributed to positive patient outcomes by identifying areas for improvement in care plans based on MDS data analysis.
  • Optimized patient care through participation in Quality Improvement meetings with interdisciplinary team members.
  • Assisted in maintaining facility accreditation by adhering to industry standards and regulations for the Long-Term Care setting.
  • Facilitated timely completion of MDS assessments through effective time management and organization skills.
  • Promoted a culture of continuous learning among nursing staff by providing ongoing education on MDS best practices.
  • Evaluated effectiveness of interventions implemented within care plans, making recommendations for adjustments as needed.
  • Mentored new MDS nurses, providing guidance and support to ensure a smooth transition into their role.
  • Participated in case conferences, providing insight into individual resident needs as determined through comprehensive assessment review.
  • Maintained accurate medical records, ensuring proper reimbursement for services provided to patients.
  • Coordinated with billing department to facilitate appropriate reimbursement based on accurate completion of resident assessments.
  • Strengthened relationships with families and residents through open communication regarding their involvement in the care planning process.
  • Improved patient care by thoroughly reviewing and analyzing MDS assessments for accuracy and completeness.
  • Enhanced interdisciplinary communication by collaborating with healthcare team members on individualized care plans.
  • Provided comprehensive training for nursing staff on MDS processes, leading to improved assessment quality.
  • Assessed electronic medical record for required documentation to support MDS coding.
  • Led weekly utilization review to go over recent clinical activities.
  • Reviewed missing assessment reports and analyzed issues for leadership team.
  • Complied with federal and state regulations for completion and coordination of RAI process.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Recorded details regarding therapies to keep patient charts updated.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.

MDS Nurse

The Neighborhoods at Quail Creek
05.2014 - 12.2018
  • Collaborated with therapy departments to ensure accurate representation of patient needs within the MDS system.
  • Ensured regulatory compliance by maintaining up-to-date knowledge of CMS guidelines and applying them to daily practice.
  • Increased efficiency in the MDS process by developing and implementing streamlined documentation procedures.
  • Supported successful survey results by addressing any identified concerns or deficiencies related to the MDS process promptly and effectively.
  • Contributed to positive patient outcomes by identifying areas for improvement in care plans based on MDS data analysis.
  • Optimized patient care through participation in Quality Improvement meetings with interdisciplinary team members.
  • Assisted in maintaining facility accreditation by adhering to industry standards and regulations for the Long-Term Care setting.
  • Facilitated timely completion of MDS assessments through effective time management and organization skills.
  • Promoted a culture of continuous learning among nursing staff by providing ongoing education on MDS best practices.
  • Evaluated effectiveness of interventions implemented within care plans, making recommendations for adjustments as needed.
  • Participated in case conferences, providing insight into individual resident needs as determined through comprehensive assessment review.
  • Mentored new MDS nurses, providing guidance and support to ensure a smooth transition into their role.
  • Maintained accurate medical records, ensuring proper reimbursement for services provided to patients.
  • Coordinated with billing department to facilitate appropriate reimbursement based on accurate completion of resident assessments.
  • Strengthened relationships with families and residents through open communication regarding their involvement in the care planning process.
  • Improved patient care by thoroughly reviewing and analyzing MDS assessments for accuracy and completeness.
  • Enhanced interdisciplinary communication by collaborating with healthcare team members on individualized care plans.
  • Demonstrated strong critical thinking skills in the analysis of complex medical information, ensuring accurate representation within the MDS system.
  • Reduced errors in MDS submissions by conducting regular audits of completed assessments and providing corrective feedback to staff when necessary.
  • Verified prompt and accurate completion of MDS activities for billing.
  • Assessed electronic medical record for required documentation to support MDS coding.
  • Led weekly utilization review to go over recent clinical activities.
  • Complied with federal and state regulations for completion and coordination of RAI process.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Administered medication
  • Completed weekly wound rounds with physician and assessed/treated all wounds.
  • Assisted patients with ADLS

Certified Medication Technician

The Neighborhoods At Quail Creek
05.2006 - 05.2014
  • Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
  • Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
  • Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
  • Assisted in reducing medication errors by diligently cross-checking prescription information with patients'' medical histories.
  • Improved patient care by accurately administering medication as prescribed and closely monitoring for side effects.
  • Enhanced medication administration efficiency by maintaining an organized system for tracking patients'' medications and schedules.
  • Contributed to a safer healthcare environment by reporting any observed adverse reactions or medication discrepancies promptly.
  • Collaborated with nursing staff to ensure proper dosage, timing, and documentation of administered medications for optimal patient outcomes.
  • Streamlined the medication storage process by organizing and labeling supplies according to established guidelines for easy access during busy shifts.
  • Consistently maintained a professional demeanor when interacting with patients, families, coworkers, and supervisors alike, fostering a positive work environment.
  • Supported patients'' well-being by answering questions about their medications and educating them on potential side effects or interactions.
  • Served as a reliable resource for new hires, providing guidance and support on medication technician procedures and expectations.
  • Promoted patient satisfaction through compassionate communication and personalized attention during medication administration rounds.
  • Participated in interdisciplinary team meetings to discuss patient progress, medication adjustments, or other pertinent topics related to patient care.
  • Assisted in conducting audits on medication administration practices to ensure compliance with regulatory standards and identify areas for improvement.
  • Demonstrated excellent time management skills by efficiently completing all assigned tasks within specified deadlines despite high patient volumes or other challenges faced during shifts.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Monitored medication storage area to maintain medication security and control.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reordered medication to maintain adequate supply.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Turned and repositioned patients to prevent bedsores.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Transported patients between rooms and appointments or testing locations.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Certified Nursing Assistant

The Neighborhoods At Quail Creek
12.2005 - 05.2006
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.

Education

No Degree - Real Estate

Real Estate School of The Ozarks
Springfield, MO

Associate of Science - Registered Nurse

Cox College
Springfield, MO
05-2014

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Works well independently
  • Lead follow up
  • Buyer representation
  • Client-oriented
  • Social media marketing
  • Client management
  • Negotiation expertise
  • Property valuation
  • Property marketing
  • Sales closing
  • Client needs assessment
  • Administrative support
  • Contract preparation
  • Buyer contracts
  • Tech-Savvy
  • Digital marketing
  • Sales presentations
  • Presenting
  • Business development
  • Leasing and sales
  • MLS expert
  • Clean driving record
  • Proficient in Microsoft office
  • Active Missouri real estate license
  • Financial planning
  • Property management
  • House showings
  • Missouri association of realtors
  • Seller representation
  • Staff management
  • Lender relations
  • Market research data entry
  • Technological proficiency
  • Contracting
  • Payment collection
  • Intuit quickbooks expert
  • Excellent communicator
  • Attention to detail
  • Problem-solving
  • Client relations

Timeline

Real Estate Agent

Better Homes and Gardens Real Estate
05.2022 - Current

Owner

Elite Barbell & Fitness
01.2022 - Current

Executive Director

Access Community Based Services
01.2019 - 04.2021

MDS Nurse

Birch Point Health and Rehabilitation
01.2018 - 01.2019

MDS Nurse

The Neighborhoods at Quail Creek
05.2014 - 12.2018

Certified Medication Technician

The Neighborhoods At Quail Creek
05.2006 - 05.2014

Certified Nursing Assistant

The Neighborhoods At Quail Creek
12.2005 - 05.2006

No Degree - Real Estate

Real Estate School of The Ozarks

Associate of Science - Registered Nurse

Cox College

Similar Profiles

  • Marqua Blake

    Marqua BlakeMarqua Blake

    Real Estate Agent at Better Homes and Gardens Real EstateReal Estate Agent at Better Homes and Gardens Real Estate

    View Profile
  • Raquel Carvlin

    Raquel CarvlinRaquel Carvlin

    Real Estate Sales Associate at Better Homes and Gardens Real Estate- SteinbornReal Estate Sales Associate at Better Homes and Gardens Real Estate- Steinborn

    View Profile
  • SHERESA A. DACOSTA

    SHERESA A. DACOSTASHERESA A. DACOSTA

    Realtor at Better Homes and Gardens Real Estate Metro BrokersRealtor at Better Homes and Gardens Real Estate Metro Brokers

    View Profile
Andrea Monger