Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Andrea Moore

St Louis,MO

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Customer-focused professional with successful 15-year in customer service.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Reliable employee seeking the best fit position. Offering excellent communication and good judgment.

Overview

7
7
years of professional experience

Work History

Assistant Manager

KFC
St. Louis, MO
08.2017 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Pre-K Teacher

Next Generation
St.Louis, MO
08.2015 - 12.2017
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Education

North Technical High School
Florissant, MO

Skills

  • Customer Service
  • Scheduling and Coordinating
  • Managing Multiple Priorities
  • Directing Team Members
  • Greet Guests
  • Health and Safety Regulations
  • Communication
  • Cash Deposits and Receipts
  • Food Safety and Quality
  • Store Opening and Closing Procedures
  • Overseeing Employees

Timeline

Assistant Manager

KFC
08.2017 - Current

Pre-K Teacher

Next Generation
08.2015 - 12.2017

North Technical High School
Andrea Moore