Andrea Moore
Charlotte,NC
Summary
Experienced administrative professional with a proven track record of over 13 years in optimizing office operations and enhancing team efficiency. Skilled in communication, vendor relations, and problem-solving, with a strong ability to manage logistics and improve process efficiency. Passionate about fostering a collaborative work environment and dedicated to delivering high-quality administrative support that drives organizational success.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Churchill Contracting
02.2023 - 09.2024
- Facilitate the weekly oversight of invoices and payments, totaling $85k, across multiple companies using QuickBooks.
- Verified transactions across business accounts.
- Designed administrative workflows to enhance operational efficiency.
- Enhanced supplier interactions by providing client support.
Logistics Associate
Amazon
10.2022 - 02.2023
- Optimized operational workflows contributing to swift package dispatch.
- Fulfilled quarterly targets by maintaining compliance with stringent deadlines and quotas.
- Inspect and weighing products for shipping while maintaining quality standards and safety protocols
- Sustained an excellent scanning performance for consecutive weeks.
Office Assistant
Community Foundation of Broward
10.2014 - 02.2021
- Provide cross functional assistance to departments by contributing invaluable input to help formulate a strategic plan which grew donor involvement
- Maintain office supplies inventory by monitoring stocks, anticipating requests and placing orders on numerous business accounts to get the best deals to cut costs on the admin budget
- Managed logistical details of meetings including preparation and cleanup.
- Gather and update office data in a regular and accurate manner, while maintaining well-organized records to swiftly address administrative needs
- Coordinate with the Marketing and Grants departments on events, luncheons, trainings and workshops for donors and grantees, help improve attendance by 20 percent
Interviewing Specialist
Department of Children and Families Florida
10.2012 - 02.2014
- Conduct abbreviated interviews to collect and update required information about the applicant and their household
- Guarantee all case records are entered correctly in the database to allow caseworkers to approve or deny government assistance
- Handled 40+ calls per day to address client inquiries and concerns when it comes to the process of their application
- Proactively anticipated both management and customer needs to provide the necessary support in order to ensure a seamless and positive experience
Education
AA - General Studies
Tallahassee State College
Tallahassee, FLSkills
Customer service
Communication skills
Time management
Microsoft word
Documentation review
Calendar Management
Problem Resolution
QuickBooks
File Management
Invoice Processing
Database administration
Strategic planning
Timeline
Administrative Assistant
Churchill Contracting
02.2023 - 09.2024
Logistics Associate
Amazon
10.2022 - 02.2023
Office Assistant
Community Foundation of Broward
10.2014 - 02.2021
Interviewing Specialist
Department of Children and Families Florida
10.2012 - 02.2014
AA - General Studies
Tallahassee State College