Andrea Moore
Summary
Dynamic and adaptable professional with a friendly demeanor. Proven ability to document incidents accurately and provide exceptional customer service. Skilled in first aid and CPR, with a strong focus on teamwork and problem-solving to enhance safety and well-being in diverse environments.
Overview
29
29
years of professional experience
Work History
Security Fire Office
Allied Universal
08.2013 - Current
- Observe and monitor premises, detecting suspicious activities and reporting any threats to people or property.
- Manage access to client facilities, ensuring only authorized personnel are allowed entry.
- Respond to alarms and incidents, documenting actions taken and ensuring safety.
- Provide customer service to visitors and staff, offering assistance and directions.
- Record daily activities, incident reports, and other relevant information.
- Provide on-site training to other security personnel and assist in overseeing their performance.
- Issue emergency notifications as required by site-specific post orders.
- Work with law enforcement and other emergency services when necessary.
- Perform duties in diverse settings and environments, including different climates and varying physical conditions
Patient Assistant
Brownstown Assisted Living Center
07.2011 - 09.2012
- Assisted patients with daily activities, enhancing overall comfort and wellbeing.
- Monitored vital signs, ensuring accurate documentation for healthcare providers.
- Educated patients on treatment plans, fostering understanding and adherence to care instructions.
- Helping patients with ambulation (walking) and transfers, including using appropriate equipment.
- Assisting with meals and feeding patients as needed.
- Providing companionship and emotional support to patients and their families.
- Cleaning and organizing patient rooms and common areas, as well as sanitizing equipment.
Certified Nursing Assistant
Rivergate Terrace
08.2001 - 09.2009
- Provided direct patient care, assisting with daily activities and ensuring comfort and safety.
- Monitored vital signs, documenting changes to inform nursing staff of patient conditions.
- Collaborated with healthcare team to develop and implement individualized care plans for patients.
- Maintaining patient rooms and equipment.
- Provide emotional support to patients.
Assistant Manager
Wendy's
04.1997 - 08.2002
- Assisted in daily operations, ensuring smooth workflow and high-quality service.
- Supported team members by learning and adapting to various tasks quickly.
- Engaged with customers to address inquiries and resolve issues effectively.
- Handle financial transactions.
Education
Associate of Arts - Criminal Justice
Washtenaw Community College
MI05-2011
Associate of Arts - Criminal Justice
Washtenaw Community College
Ann Arbor, MI08-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Documentation proficiency
- First aid and CPR
- Verbal and written communication
- HIPAA compliance
- Calm under stress
- Problem-solving abilities
Timeline
Security Fire Office
Allied Universal
08.2013 - Current
Patient Assistant
Brownstown Assisted Living Center
07.2011 - 09.2012
Certified Nursing Assistant
Rivergate Terrace
08.2001 - 09.2009
Assistant Manager
Wendy's
04.1997 - 08.2002
Associate of Arts - Criminal Justice
Washtenaw Community College
Associate of Arts - Criminal Justice
Washtenaw Community College
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