- Culinary Degree 1993-1995 La kitch'n Berlin Germany
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Growing herbs, vegetables, or fruits in home gardens
- Professional model 1991 to 2000, modeled with Kate Moss, Linda Evangalista, Naomi Campbell, John Paul Gaultier
- Fashion
- Graphic Design
Andrea Moore
Columbia,SC
Summary
Dynamic Business Office Manager with a proven track record at Carolina Physical Therapy, excelling in office administration and staff training. Enhanced patient management through electronic health record implementation, achieving improved data accuracy. Skilled in relationship building and payroll processing, fostering a collaborative environment that drives operational efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Business Office Manger
Carolina Physical Therapy
06.2019 - Current
- Managed daily operations to ensure efficient front office workflow and patient scheduling.
- Implemented electronic health record systems, enhancing data accuracy and improving patient management processes.
- Developed training programs for new staff, fostering a culture of continuous improvement and support.
- Streamlined billing procedures, reducing discrepancies and improving cash flow management.
Office Manger
Palmetto Imaging
05.1997 - 09.2018
- Coordinated office operations, enhancing workflow efficiency and team collaboration.
- Implemented scheduling systems, optimizing resource allocation and time management.
- Managed vendor relationships, ensuring quality service and cost-effective solutions.
- Developed and maintained office policies, improving compliance and procedural adherence.
- Oversaw inventory management, reducing waste through effective stock control measures.
- Trained new staff on operational procedures, fostering a knowledgeable workforce.
- Conducted performance evaluations, providing feedback and fostering professional development among team members.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Education
Bachelor of Science -
BAU International Berlin University Applied Science
Berlin Germany07-1994
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Office management
- Employee onboarding
- Payroll and budgeting
- Payroll processing
- Records management
- Relationship building
- Credit and collections
- Business operations management
- Document management
Accomplishments
- Achieved certification through the Institute of Certified Professional Managers (ICPM): Certified Manager (CM), 2022.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 23 staff members.
- Documented and resolved litigations which led to 200K in revenue and still growing.
Certification
- CAP - Certified Administrative Professional
Interests
Timeline
Business Office Manger
Carolina Physical Therapy
06.2019 - Current
Office Manger
Palmetto Imaging
05.1997 - 09.2018
Bachelor of Science -
BAU International Berlin University Applied Science