Andrea Morales
Brentwood,NY
Summary
Efficient and reliable office individual with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Designer
Vision Signs and Awnings Corp
Smithtown, NY
07.2014 - Current
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored inventory levels and placed orders when needed.
- Reviewed files and records to obtain information and respond to requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Loan Officer Assistant
The Federal Savings Bank
Melville, NY
04.2014 - 07.2014
- Provided support services to Loan Officers during client meetings as needed.
- Conducted credit checks, verified income and employment information, and obtained other required documentation from applicants.
- Developed relationships with local real estate agents in order to generate referrals.
- Input data into loan origination system accurately and timely.
- Maintained customer files in an organized manner to ensure accurate tracking of loans.
- Compiled and verified financial documents necessary for loan processing.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Assisted in preparing loan application packages for submission to underwriting.
- Facilitated the collection of additional documentation required for loan approval.
- Provided administrative support to loan officers, including scheduling and document management.
- Checked applicant credit, personal references and employment histories.
Real Estate Office Assistant
Arvy Real Estate
Brentwood, NY
01.2012 - 07.2014
- Assisted with administrative duties such as filing, photocopying, scanning documents and data entry into database systems.
- Greeted visitors, determined their needs, and provided assistance or referred them to other staff members.
- Provided support to agents by helping with marketing materials, advertising campaigns.
- Resolved customer complaints quickly while maintaining positive relationships with all parties involved in the transaction.
- Answered incoming calls and directed them to the appropriate personnel.
- Scheduled showings of properties with prospective buyers or renters.
- Coordinated appointments between clients and agents ensuring that all necessary paperwork was completed prior to meetings.
- Posted and updated property listings on various real estate platforms.
- Handled incoming calls and correspondence related to real estate inquiries.
- Provided administrative support to real estate team, including data entry and file management.
- Assisted realtors with private viewings, enabling clients to see available properties.
- Facilitated communication between real estate agents, clients, and external partners.
- Copied, sorted and filed records of office activities and business transactions.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Delivered messages and ran errands.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Answered telephones, directed calls, and took messages.
- Inventoried and ordered materials, supplies and services.
- Monitored office supply stock levels and placed timely orders for replenishment.
Education
Some College (No Degree) - Architecture
Suffolk County Community College
Selden, NYSkills
- Project Management
- Concept Development
- Design strategy
- File Management
- Document organization
- Multitasking and Organization
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursTimeline
Designer
Vision Signs and Awnings Corp
07.2014 - Current
Loan Officer Assistant
The Federal Savings Bank
04.2014 - 07.2014
Real Estate Office Assistant
Arvy Real Estate
01.2012 - 07.2014
Some College (No Degree) - Architecture
Suffolk County Community College
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