Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Morales

DeKalb,IL

Summary

Compassionate healthcare professional with strong skills in patient communication and safety.

Proven track record in collaborating with interdisciplinary teams and training new staff to uphold high standards of care and confidentiality.

Overview

11
11
years of professional experience

Work History

Patient Transporter

Northwestern Medicine Kishwaukee
DeKalb, IL
05.2019 - Current
  • Transported patients safely within facility, ensuring comfort and adherence to safety protocols.
  • Assisted nursing staff by facilitating timely patient transfers for medical procedures and appointments.
  • Collaborated with interdisciplinary teams to optimize patient flow throughout departments.
  • Trained new transport staff on operational protocols and best practices for patient care.

Restaurant Hostess

El Jimador Mexican Grill
DeKalb, IL
09.2020 - 04.2021
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize table turnover and guest flow.
  • Coordinated with kitchen and waitstaff to enhance overall dining experience.
  • Trained new host staff on customer service protocols and operational procedures.

Hotel Room Attendant

Country Inns & Suites By Radisson
Sycamore, IL
05.2015 - 05.2019
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
  • Collaborated with housekeeping team to streamline cleaning processes and improve room turnaround times.
  • Inspected rooms for maintenance issues, promptly reporting problems to ensure guest satisfaction.
  • Trained new staff on best practices for cleaning procedures and safety protocols to enhance team performance.

Education

Associate of Science - Linguistics

Kishwaukee College
Malta, IL
05-2027

Skills

  • Patient communication
  • Patient safety
  • Patient confidentiality
  • Customer service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Restaurant Hostess

El Jimador Mexican Grill
09.2020 - 04.2021

Patient Transporter

Northwestern Medicine Kishwaukee
05.2019 - Current

Hotel Room Attendant

Country Inns & Suites By Radisson
05.2015 - 05.2019

Associate of Science - Linguistics

Kishwaukee College