ANDREA MOREHEAD

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
• Coordinated with vendors to ensure proper supply of food items at competitive prices.
• Analyzed sales data to identify opportunities for growth.
• Trained and supervised staff members in all aspects of restaurant operations.
• Monitored daily financial transactions and prepared weekly reports for management review.
• Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.
• Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
• Ensured compliance with all local health codes, sanitation regulations, and company policies.
• Developed relationships with key customers to maximize revenue potential.
• Established effective communication between kitchen staff and wait staff to provide seamless service experience for guests.
• Negotiated contracts with suppliers for purchasing food ingredients at the most competitive rates.

• Assisted in developing and implementing cafeteria menus, food preparation instructions, and standard operating procedures.
• Supervised the daily operations of the cafeteria including staff scheduling, ordering supplies, budgeting, and customer service.
• Ensured compliance with health department regulations for sanitation, safety and proper food handling practices.
• Trained new employees on food safety protocols and quality control standards.
• Processed payments from customers at the register in accordance with company policies.
• Conducted regular inspections of the kitchen area to maintain cleanliness and organization standards.
• Maintained accurate records of sales transactions, labor costs and inventory levels.
• Developed marketing strategies to promote cafeteria services to students, faculty, and staff members.

• Assisted the Food Service Manager in training, scheduling, and supervising food service staff.
• Provided guidance to employees on proper customer service techniques and procedures.
• Maintained accurate records of inventory levels, ordering supplies as needed.
• Monitored food preparation activities to ensure adherence to safety standards and regulations.
• Ensured that all kitchen equipment was properly maintained and serviced regularly.
• Performed regular inspections of the facility's sanitation practices and facilities.
• Conducted weekly staff meetings to discuss changes or updates in policies or procedures.
• Participated in developing budgets for food services operations.
• Managed cash registers during peak hours ensuring accuracy of transactions.
• Reviewed invoices from vendors for accuracy prior to payment processing.

HELP COSTUMERS CHECK OUT WITH A FRIENDLY ADDITUDE AND FAST SERVICE.

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

CHECK OUT COSTUMERS WITH A FAST AND FRIENDLY ADDITUDE.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

SERVING COSTUMERS WITH GREAT SERVICE AND WITH A GREAT ADDITUDE. CHECK THEM OUT. I WAS ALSO OWNER/PARTNER. SO I ORDERED FOOD HELP WITH THE BILLS.