Andrea Moreno

• Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
• Streamlined processes by implementing efficient workflows and improving technician training programs.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Optimized system performance through thorough testing, analysis, and adjustments as needed.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Serve patients by greeting, welcoming and directing to appropriate department.

Sign in/update information in patients chart to have correct information.

Helped patient complete pre-testing before seeing the optometrist.

Helped stock contact inventory.

Multitask in fast environment.

Answer and direct phone calls using multi-line telephone system.

Helped translate for patients as needed.

Collected payments and provided accurate change.

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Answered incoming phone calls to provide store,products and services information.
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Collected payment and provided accurate change.

Completed daily recovery tasks to keep areas clean and organized.

Helped customers find specific products and answered any questions customer had about the product as well as offering product advice.

Answered incoming phone calls to provide information about any product in store.