Andrea Moses
Durham,NC
Summary
Certified Aircraft Dispatcher with background in coordinating flight plans, monitoring weather conditions, and managing communication with airborne staff. Strengths include high level multitasking, problem-solving skills, and ability to work under pressure. Demonstrated history of enhancing operational efficiency through effective dispatch management and adherence to safety regulations.
Overview
4
4
years of professional experience
Work History
Aircraft Dispatcher
Charter Express
Durham, NC
11.2023 - Current
- Generated reports summarizing the activities of each flight including departure time, arrival time, type of aircraft used and amount of fuel used.
- Tracked all incoming and outgoing flights using radar technology to monitor their locations at all times.
- Coordinated with pilots regarding changes in flight plans due to weather or other factors.
- Managed radio communications between pilot and ATC while monitoring progress of each flight.
- Ensured that proper paperwork was completed for each flight including weight and balance calculations, hazardous materials declarations, crew certifications and navigational charts.
Server
Red Lobster
Mcdonough, GA
03.2023 - 08.2023
- Served as a server at Red Lobster, efficiently taking guest orders and ensuring prompt service.
- Like any server job, patience is the most important characteristic to have, but overall it was a great experience
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
BayHost (Server) and Assistant Administrator
Topgolf Richmond
Richmond, VA
04.2021 - 08.2022
- As a bayhost, I took orders and communicated with the guests that came in, making sure they were entertained
- Managed employee time cards ensuring accuracy of hours worked by each staff member.
- When I came back to this location for the summer I was offered a position to do both bayhost and be in the office as an assistant administrator
- As an administrative assistant I would be in the office where I did payroll, made phone calls, and did a daily checklist while keeping the office organized
Hostess/To go processor
Texas Roadhouse
Glen Allen, VA
11.2020 - 04.2021
- At this job I was a hostess and I also helped Takeout! As a hostess I greet each customer, walk them to their tables and help run food or drinks if needed while assuring that each customer has a great experience and wants to come again!
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
Hostess/server
Legends Grille
Richmond, VA
06.2020 - 11.2020
- Started as a hostess and quickly progressed to become a trained waitress.
- I have people that come on the regular and ask for me to serve them! I also really enjoy talking and being a people person and I feed off of my customers energy and it’s very important to me that each customer gets what they asked for and has a good time with me.
- Received consistent feedback from colleagues about my pleasant nature and exceptional ability to bring joy to others.
- Assisted in preparing the restaurant for opening and closing shifts.
- Communicated clearly with kitchen staff regarding customer orders.
- Greeted guests upon arrival and escorted them to their tables.
Education
Bachelors of Science in Psychology -
North Carolina Central University
Durham, NC05.2025
Graduated with Honors -
Open High school (College Prep)
Richmond, VA06.2021
Skills
- Critical thinking
- Problem solving
- Teamwork
- Quick learner
- Multitasking
- Personable
- Outgoing
- Flight planning
- Adaptability and Flexibility
Languages
English
Professional
Affiliations
- I am currently in a psychology club at my university where our major goal is to find ways to raise money for the department, improve our community by volunteering, and overall getting to know one another and create longevity bonds.
Timeline
Aircraft Dispatcher
Charter Express
11.2023 - Current
Server
Red Lobster
03.2023 - 08.2023
BayHost (Server) and Assistant Administrator
Topgolf Richmond
04.2021 - 08.2022
Hostess/To go processor
Texas Roadhouse
11.2020 - 04.2021
Hostess/server
Legends Grille
06.2020 - 11.2020
Bachelors of Science in Psychology -
North Carolina Central University
Graduated with Honors -
Open High school (College Prep)