Andrea Mullins
Riverside,CA
Summary
Accomplished Credentialing/Privileging Specialist II at Aya Healthcare/Aya Locums, adept in project management and customer relations. Excelled in streamlining credentialing processes, enhancing inter-departmental collaboration, and achieving high-quality standards in documentation management. Proven track record in improving service delivery and operational efficiency, demonstrating expert problem-solving skills and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Credentialing/Privileging Specialist II
Aya Healthcare/Aya Locums
07.2022 - Current
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
- Conducted primary source verifications such as background checks and board certifications.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
Talent Acquisition Specialist
24 Hour Home Care
10.2021 - 06.2022
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
Motor Vehicle Representative
California Department Of Motor Vehicles
11.2018 - 01.2020
- Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
- Assisted customers in obtaining driver''s licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
- Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
- Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.
- Reduced wait times for customers by effectively managing appointment schedules and optimizing service delivery during peak hours.
Education
Bachelor of Science - Health Sciences/Healthcare Management
Azusa Pacific University
Azusa, CA12.2024
Skills
- Customer Relations
- Project Management
- Time Management
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Management collaboration
- Project Planning
- Onboarding
Timeline
Credentialing/Privileging Specialist II
Aya Healthcare/Aya Locums
07.2022 - Current
Talent Acquisition Specialist
24 Hour Home Care
10.2021 - 06.2022
Motor Vehicle Representative
California Department Of Motor Vehicles
11.2018 - 01.2020
Bachelor of Science - Health Sciences/Healthcare Management
Azusa Pacific University
Similar Profiles
Jaclyn KoeselJaclyn Koesel
Sr. Recruiting Consultant at Aya LocumsSr. Recruiting Consultant at Aya Locums
Benjamin MoresiBenjamin Moresi
Locums Recruiting Consultant at Aya LocumsLocums Recruiting Consultant at Aya Locums
Samaria SimsSamaria Sims
Certified Nursing Assistant at Premier Rehab And Healthcare-Aya HealthcareCertified Nursing Assistant at Premier Rehab And Healthcare-Aya Healthcare