Summary
Overview
Work History
Education
Skills
Timeline
Teacher
Andrea Muniz

Andrea Muniz

Milwaukee,WI

Summary

Looking for the opportunity to make a positive impact on the lives of young children and their families. Professional with history of driving team success and achieving organizational goals. Proven ability to streamline processes and implement strategic initiatives that enhance productivity. Known for collaborative leadership, adaptability, and focus on results. Key strengths include strategic planning and effective team management.

Overview

13
13
years of professional experience

Work History

Assistant Director

Nurturing Nook Childcare Center
10.2019 - Current
  • Led staff training programs to improve instructional techniques and classroom management.
  • Coordinated parent engagement initiatives to strengthen community relationships and support student success.
  • Evaluated my childcare program, ensuring compliance with regulations and quality standards in safe, healthy classrooms
  • Managed daily operations, optimizing resource allocation for efficient center functioning.
  • Developed and implemented curriculum enhancements to promote child development and learning outcomes.
  • Fostered a positive workplace culture through effective communication and team-building activities.
  • Engaged in strategic planning sessions to identify goals and drive center improvements.
  • Mentored staff, by providing guidance in professional development and best practices in childcare education.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Developed strong relationships with community partners to enhance educational opportunities for students.
  • Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
  • Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
  • Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
  • Streamlined report generation processes, improving accessibility to critical business insights for decision-making.
  • Cultivated culture of continuous improvement, encouraging staff to innovate and propose solutions to operational challenges.
  • Boosted staff morale and performance through implementation of comprehensive training and professional development program.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Assistant Director

Star Academy Childcare Center
07.2018 - 10.2019
  • Assist Director in day-to-day operations.
  • Completing required paperwork that is expected by State rules & regulations.
  • Provide coverage for classrooms while teachers went on breaks.
  • Make sure that attendance and tracking information on all children is accurate and each child is accounted for.
  • Handled all parents & teacher's questions, concerns, complaints, compliments.
  • Developed and implemented curriculum enhancements to promote child development and learning outcomes.
  • Led staff training programs to improve instructional techniques and classroom management.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
  • Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
  • Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
  • Coordinated parent engagement initiatives to strengthen community relationships and support student success.

Preschool Lead Teacher

Ebenezer Childcare Center
11.2016 - 05.2018
  • Design a safe and engaging environment that supported the goals and development level of the children in the classroom.
  • Observe children and plan activities that promote higher cognitive ideas and questions.
  • Interact with children at their level and encourage them with positive words and assist them when they need help.
  • Guide their behavior in how to take care of the toys and books in the classroom.
  • Created fun and safe developmentally appropriate activities that promote cognitive, language, math, and science skills.
  • Conduct conferences with parents regarding their children's development and discuss any concerns or requests.
  • Assisted and supervised 10 children through an entire school day.
  • Engaged students in real life learning experiences

Head Admin. Assistant

Humboldt Park K-8 School
08.2016 - 11.2016
  • Responsible for accounts receivable and accounts payable, school checkbook, payroll, and balancing budget with the principal on a monthly basis, as well as reconciling the school checkbook each month.
  • Developed and maintained efficient filing systems to enhance document retrieval.
  • Implemented office procedures that improved operational efficiency and communication.
  • Oversaw inventory management of office supplies to ensure availability and cost-effectiveness.
  • Collaborated with teachers to organize events, enhancing community engagement within the school.
  • Streamlined communication between administration, teachers, and parents through effective information dissemination strategies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

Registrar

Riverside University High School
07.2012 - 08.2016
  • Take and record student information in predefined databases.
  • Ensure that all student information is correctly entered in the database by verifying each entry.
  • Respond to students’ inquiries regarding college admission procedures and graduation requirements.
  • Managed student enrollment processes, ensuring accuracy and compliance with district policies.
  • Developed and implemented strategies to enhance data management efficiency within the registrar's office.
  • Coordinated communication between students, parents, and faculty regarding registration procedures and requirements.
  • Trained and mentored staff on the use of student information systems for record-keeping and reporting.
  • Oversaw maintenance of academic records, safeguarding confidentiality and integrity of sensitive information.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Updated computer system with latest information to keep records current and accurate.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Resolved student registration issues to reduce acceptance, enrolment and payment delays.
  • Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
  • Ensured compliance with federal and state regulations regarding student records, safeguarding privacy and institutional reputation.
  • Increased student satisfaction by providing comprehensive support and guidance throughout registration process.
  • Supported students in distress by connecting them with appropriate academic and mental health resources.
  • Optimized transcript evaluation processes, facilitating faster transfer credit decisions.

Education

Bachelor of Science - Human Services

Upper Iowa University
West Allis, WI
08.2008

Bachelor of Science - Criminal Justice

Upper Iowa University
West Allis
08.2008

Associate Degree - Human Services

MATC
Milwaukee
05.2005

Skills

  • Wisconsin Registry Level 15
  • Active NAEYC membership
  • Early childhood administrative credential
  • Early childhood leadership certification
  • Program Development Credential (2024)
  • Familiarity with childcare best practices
  • Emotional intelligence in leadership
  • Tier 3 Trainer in ICCP, SSCCT, FITC
  • Pyramid model training
  • Clear interpersonal communication
  • Knowledge of developmental milestones in children
  • Certified in CPR, 2024
  • SIDS & Shaken Baby Syndrome trainer certified
  • T-Tap training certification

Timeline

Assistant Director

Nurturing Nook Childcare Center
10.2019 - Current

Assistant Director

Star Academy Childcare Center
07.2018 - 10.2019

Preschool Lead Teacher

Ebenezer Childcare Center
11.2016 - 05.2018

Head Admin. Assistant

Humboldt Park K-8 School
08.2016 - 11.2016

Registrar

Riverside University High School
07.2012 - 08.2016

Bachelor of Science - Human Services

Upper Iowa University

Bachelor of Science - Criminal Justice

Upper Iowa University

Associate Degree - Human Services

MATC

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