Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Natera

Amarillo,TX

Summary

I am experienced and dedicated Front Desk Assistant specializing in wellness and medical offices. With over five years of professional experience, I have honed my skills in patient communication, administrative support, and office management, making me an invaluable asset to any healthcare team. Utilizes effective communication skills to ensure seamless interactions with clients and staff. Track record of maintaining organized and efficient office environments.

Overview

13
13
years of professional experience

Work History

Receptionist/Assistant

Blumologie
03.2024 - 09.2024
  • Assisted in managing front desk operations to ensure seamless visitor experience.
  • Coordinated appointment scheduling and maintained organized calendar for staff.
  • Handled incoming calls and directed inquiries to appropriate departments efficiently.
  • Provided administrative support by preparing documents and maintaining filing systems.

Caregiver

The Gardens of Amarillo
09.2022 - 07.2023
  • Administered daily personal care and assistance to residents, promoting dignity and independence.
  • Collaborated with healthcare team to develop and implement individualized care plans for residents.
  • Monitored and documented changes in residents' health, ensuring timely communication with medical staff.
  • Assisted residents with mobility and physical activities, enhancing overall well-being and engagement.

Elderly Caregiver

Goodlife Senior Living
01.2020 - 05.2022
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Developed personalized care plans to meet individual resident needs and preferences.
  • Monitored vital signs and reported changes in health status to nursing staff.
  • Trained new caregivers on proper caregiving techniques and organizational protocols.

Receptionist

Palo Duro Dermatology
07.2021 - 11.2021
  • Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
  • Answered multi-line phone system, directing calls to appropriate departments with clarity and efficiency.
  • Maintained accurate records of incoming and outgoing correspondence using office management software.
  • Coordinated meeting logistics, including room setups and equipment arrangements for staff meetings.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Receptionist

Northside Medical Clinic
08.2018 - 11.2019
  • Managed patient scheduling and appointment confirmations to optimize workflow efficiency.
  • Coordinated communication between patients and healthcare providers, ensuring accurate information flow.
  • Handled patient inquiries and concerns with professionalism, enhancing overall patient experience.
  • Streamlined front desk operations by implementing new check-in procedures, reducing wait times.
  • Collaborated with clinical teams to ensure seamless patient transitions from reception to care areas.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.

OD Technician

Panhandle Eye Group
02.2012 - 05.2017
  • Operated advanced diagnostic equipment to assess patient vision and eye health.
  • Assisted in developing patient care protocols to enhance service quality and efficiency.
  • Trained new technicians on operational procedures and equipment usage to ensure compliance.
  • Collaborated with ophthalmologists to streamline patient workflow and improve scheduling processes.
  • Collaborated with optometrists to develop customized treatment plans for a diverse range of patients.
  • Delivered high-quality vision screenings as part of comprehensive eye exams for early detection of potential issues or disorders.
  • Educated patients on proper eyecare practices, promoting long-term ocular health.

Education

High School Diploma -

Excel High School
Edina, MN

Certificate -

Milian Institue Of Cosmetology
Amarillo, TX

Medical Assistiant

Amarillo College
Amarillo, TX
05-2027

Skills

  • Reception area maintenance
  • Maintaining cleanliness
  • Appointment scheduling
  • Office organization
  • Document scanning
  • Cash management
  • Typing speed
  • Filing system management
  • Telephone systems
  • Spreadsheet tracking
  • Multi-line phone system operation
  • Call handling
  • Organization skills
  • Verbal and written communication
  • Customer/Client relations
  • Time management

Timeline

Receptionist/Assistant

Blumologie
03.2024 - 09.2024

Caregiver

The Gardens of Amarillo
09.2022 - 07.2023

Receptionist

Palo Duro Dermatology
07.2021 - 11.2021

Elderly Caregiver

Goodlife Senior Living
01.2020 - 05.2022

Receptionist

Northside Medical Clinic
08.2018 - 11.2019

OD Technician

Panhandle Eye Group
02.2012 - 05.2017

High School Diploma -

Excel High School

Certificate -

Milian Institue Of Cosmetology

Medical Assistiant

Amarillo College

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