Andrea Nguyen
Palmdale,CA
Summary
I have a strong work ethic and highly value goal-orientation, motivation, professionalism, and overall the betterment of the community through succeeding in my work. I dedicate a lot of empathy and compassion within my guest relations to ensure satisfaction and encourage positive associations and experiences. I am knowledgeable of performance objectives and prioritize efficiency through organization, team collaboration, and customized solutions.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
10.2020 - Current
- Process register operations and cash transactions
- Assist guests in purchasing merchandise, making returns, and completing drive-ups/ pick-up orders
- Increased guest satisfaction by engaging in friendly conversations and offering thoughtful, personalized recommendations
- Optimized store operations by establishing and maintaining proper customer service, team productivity, and inventory management
Online Marketer/ Inventory Coordinator
World Food Market
06.2020 - 09.2020
- Boosted brand awareness through the creation of engaging social media campaigns
- Created visually appealing content for increasing and encouraging page visits and store visits
- Developed inventory automated tracking system
Medical Assitant Intern
AVORS Orthopedics
08.2018 - 05.2019
- Prepared examination rooms for patient visits by ensuring cleanliness, sterilization, and the availability of necessary equipment
- Documented patients' medical history, medication information, signs, and symptoms
- Conducted therapeutic ultrasounds and massages prior to initial treatment from Chiropractor
Mental Health Aide
National Alliance On Mental Illness NAMI
01.2019 - 04.2019
- Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional ethics guidelines
- Educated family members on proper caregiving techniques, easing the transition for patients returning home after treatment
- Provided compassionate care and support to individuals with mental health challenges and their loved ones
Server
Ni Hao Sushi And Dinning
06.2018 - 08.2018
- Demonstrated multitasking skills by simultaneously managing multiple tables without compromising service quality
- Served food and beverages promptly with attentiveness to customer needs
- Collaborated with various team members during busy shifts to maintain an efficient workflow and excellent guest experiences
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA09.2024
High School Diploma -
William Pete Knight High School
Palmdale, CA06.2019
Skills
- Effective communication
- Internet marketing
- Detail-oriented
- Guest engagement proficiency
- Research methods and analysis
- Vietnamese Fluency
Timeline
Guest Advocate
Target
10.2020 - Current
Online Marketer/ Inventory Coordinator
World Food Market
06.2020 - 09.2020
Mental Health Aide
National Alliance On Mental Illness NAMI
01.2019 - 04.2019
Medical Assitant Intern
AVORS Orthopedics
08.2018 - 05.2019
Server
Ni Hao Sushi And Dinning
06.2018 - 08.2018
Bachelor of Arts - Sociology
University of California, Santa Barbara
High School Diploma -
William Pete Knight High School